Report: #747757

Complaint Review: Southern United Financial

  • Submitted: Thu, June 30, 2011
  • Updated: Sun, July 03, 2011
  • Reported By: Angryconsumer — Orlando Florida United States of America
  • Southern United Financial
    jacksonville, Florida
    United States of America
  • Phone: 8772812112
  • Web:
  • Category: Loans

Southern United Financial They asked me to send $885 dollars to secure a loan then told me I had to send $885 again. jacksonville, Florida

*Consumer Comment: Not a company.

*Consumer Comment: The same happened to me but a different company

*Author of original report: They are a Scam company but not the one you think

*Consumer Comment: Your money is gone.

Show customers why they should trust your business over your competitors...

I received a call from this company stating that I was approved for a loan.  I called the company back a couple of weeks later and spoke to a Luke Garrett and he informed that I was approved for a loan for $5,000.00.  He told me because I was high risk for insurance purposes I will have to pay four(4) months in advance and then the amount of $5,000.00 will be deposited into my account.  He emailed me the loan documents and I reviewed it and called him back the next day. I was concerned about the Accuracy section of the document because it stated that the lender can ask for a re-assessment and then additional money may be required to be paid up front.  I asked Mr. Garrett to explain that section to me before I agreed to send the money because I could not afford to send money if I was not 100% approved fo the loan.  He told me that it did not apply to me because my information was all correct, all I needed to do was send  $885 and the loan will possibly be in my account the same day but the latest will be the next business day.  He stated that they had the funds they just needed the security deposit to finalize the loan.  At first he told me that I may be able to do a bank to bank transfer but then informed me I would have to wire the funds western union directly to the lender.  I sent a total of $850 plus the sending fee $34.00 dollars.  A couple of hours later I received a call stating I had to change the name of the receiver on the transfer but when I went on the western union website it said the money was already picked up, at that time i began to think it was a scam.  I spoke to Mr. Garrett and he informed me it was a miscommunication within his company and that my funds was in the que to be transfered to my account that day, latest the next business day. 

The next morning I received a message from a Peter Morgan(Senior Manager) and immediatel called back.  He then told me that due to a reassessment that I would have to send an additional $885 dollars to secure the loan.  I told him that I asked Mr. Garrett about that clause and he told me it did not apply to me but he was not concerned with that. All he wanted to know if I was gonna send the additional funds or he will refund me my money.  He told me I would not receive my refund until july 26th which I was never informed.  He told me it was all part of the Accuracy section of document, the same section that I asked Mr. Garrett about and he lied to me to get me to send the money. When I called Mr. Garrett he told me he was informed by Senior Management to forward all calls from me to them.  So my guess is they use employees to lie and lead consumers on to get there money and then once the money is sent senior management handle the calls to see if they can get the consumer to send more money and this is wrong.  I've seen other complaints stating that this company did not return their money so I reported them to the BBB.  I am now waiting on a reply from them.  This is a fraudulent company that is scamming individuals who are vulnerable because of there financial needs.  They need to be investigated because there business practices are hurting people who fall prey to them.
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 06/30/2011 07:40 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!

Updates & Rebuttals


#1 Consumer Comment

Not a company.

AUTHOR: Flynrider - (USA)

  As Robert explained, this is called the advance fee loan scam.   It is nothing more than a group of scammers (usually in Canada) that pretend to be a loan company.  They often steal a legitimate company name, so that people like yourself, who bother to research will think they are legit.  The company you found that belongs to the BBB has no connection with the Internet scammers you have been dealing with.  These scammers have throwaway cell phones tied to their 800 numbers.  Their websites are copies of sites used in previous scams, they just change the company name and reuse it.   In a few weeks, the phone numbers will go dead, the website will go down, and they'll start all over with different names and phones.  This scam shows up on this site a at least a hundred times per year.  So far, no one we know of has ever received their money back, or even been able to identify who got their money.

  If you made it to the FTC site, hopefully you found this page "

  One of the tipoffs that tell you that these are scammers, and not a real company, is the upfront money for "insurance" on the loan.  Legitimate lenders don't do that because it would be illegal.  Another is the use of Western Union transfers.  This is the way that 99% of scammers get their money, because they know it's untraceable.  Legitimate businesses do not require the use of W.U. transfers.  Unlike scammers, they have real bank accounts and have no reason to hide.  

  Bottom line, you sent untraceable cash to people that you don't know.  It's very unlikely that you'll see it again.

Respond to this report!

#2 Consumer Comment

The same happened to me but a different company

AUTHOR: Anonymous - (United States of America)

I would just like to comment on your post. First, I am sorry that you experienced this. Easier said than done, but don't continue to beat yourself up over this. There are alot of people out here being scammed out of their money because they just want to get ahead by paying off debt.

I was recently a victim of an advanced fee loan scam. I was taken by Mitchell and Rose Financial. They also called me and said that I was approved for a 5,000 loan just as you. And just like you they sent me official looking documents, and I wired them $925 which I had to borrow with the promise that my loan will be in my acct the next day. Well the next day came and I had no money. Frantically, I started to call them only to get an answering machine, no replies to my emails. I then got a call around 6pm that night to hear that they needed an additional $925. The man became even more rude as I asked how could this happen.

After 20 mins the man became even more annoyed with me, especially when I said that they scammed me. Then he brought up the clause in the paperwork about reassessment. I just asked for  a refund. I was told that I would have to wait until July 1 (their new billing cycle) to receive a refund. I asked why should I believe that they will give me a refund and I was told that it was in the same paragraph as the section on reassessment. Well July 1 came and went and no refund. But there was a $30 unauthorized charge I knew nothing about. When I called to inquire, this was for insurance in case I couldn't pay my loan and I explained to the representative that I never got a loan and that I'm not interested and want my money back. I was told it would take 10-14 business days.

Seems like its the same script that these scammers are reading just the name of the company is different. Mitchell and Rose's number was disconnected a week after me and others were scammed. Upon investigation, it was discovered that these people were never based in Cambridge MA and that they were in Canada with ties in Spain which is where they asked the money to be wired.

Good Luck

Respond to this report!

#3 Author of original report

They are a Scam company but not the one you think

AUTHOR: Angryconsumer - (United States of America)

They have a toll free number and a website.  They've been around for a while.  They are a broker's firm I believe but the company is actually a company with a business id.  I did my research on them and they are listed as a business with bbb.  I am currently working with the bbb to reolve the issue.  I dont believe they are going to refund me my money at all but I want the bbb to investigate this business and their business practices. They are frauds.
Respond to this report!

#4 Consumer Comment

Your money is gone.

AUTHOR: Robert - (USA)

Your money is gone and the BBB will not be able to help you.  In a few days, the phone number you used to contact these schmucks will no longer be in service-they use disposable cell phones.

You fell for what is called an "advance fee loan scam."  You can read more about this type of scam at the FTC website
Respond to this report!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.