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Report: #276585

Complaint Review: Southland Federal Credit Union - Lufkin Texas

  • Submitted:
  • Updated:
  • Reported By: haltom city Texas
  • Author Confirmed What's this?
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  • Southland Federal Credit Union 2601 S. John Redditt Dr. Lufkin, Texas U.S.A.
  • Phone: 936-639-2311
  • Web:
  • Category: Banks

Southland Federal Credit Union Repossed vehicle that pymts were made on because i let another go back willingly Lufkin Texas

*Author of original report: reply to comment

*Consumer Suggestion: Credit Unions

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I got a 3,000 loan on a blazer truck, all paymts being made as required , sometimes more than required pymnt. i then got a 5,300 loan against another truck we had to help someone pay for funeral. i made as many pymts as i could on it , however the person ran out on me so i could no longer make pymts. i called them an explained they said they would come get the vehicle. i later was told by a bobby joe that they wanted the vehicle on the 1st loan, i explain it was impounded an we had not gotten it out due to money issues but i was still paying the notes. he said ok. later he called back an said they were getting it out of impound an to no longer make any pymts as it was no longer mine. i later called the branch at which i got the loan (crockett, tx) to see about closing my personal accts, i was told all monies had been removed an they closed the accts out of the lufkin office. i had several hundred dollars in those accts. to date i received a cert. letter stating i owed 1393.72 on 1st loan and 4013.32 on the 2nd loan after all fees anthe sale of the vehicles. BUT NOW WHERE does it show were my monies from my personal accts has gone. DO NOT do business with this credit union as they will not anser question, all they will say is have your lawyer call us. They also will not provide acct statements for personal accts.

Terri
haltom city, Texas
U.S.A.

This report was posted on Ripoff Report on 10/01/2007 11:47 AM and is a permanent record located here: https://www.ripoffreport.com/reports/southland-federal-credit-union/lufkin-texas-75904/southland-federal-credit-union-repossed-vehicle-that-pymts-were-made-on-because-i-let-anot-276585. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Author of original report

reply to comment

AUTHOR: Terri - (U.S.A.)

POSTED: Monday, October 22, 2007

i understand this however i was never given ANY info for anything, this branch, CROCKETT, never gave me anything in writing except mt loan papers AND why would they not want to show when an how much was taken from the other personal accts??? it seems like they are trying to hide the mistakes made out of the crockett branch. they have since replaced ALL personel at that branch...it just seems like there is something underhanded in this........

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#1 Consumer Suggestion

Credit Unions

AUTHOR: Badmojo - (U.S.A.)

POSTED: Monday, October 22, 2007

Most banks and credit unions have a rule (also listed in their customer information packets) that if you owe money on any other account with that firm, they can and will take funds from your other accounts to cover another.
They can do what they want with your money if you owed them to cover their loss. If you have a loan acct with them and your name is on any other acct even if you are a joint acct holder on someone else's acct, they can use those funds to cover the other acct.

If for example I was a joint acct holder on my parents acct and I had an acct apart from theirs, If my acct falls short and I do not make good on it fast enough, they can transfer funds from my parents acct to cover mine.
This sucks, but it's legal and it is in their customer info if you look close enough.

Sorry for your troubles with this matter and I wish you better luck in the future...

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