Spark Whitening Promised free samples but billed credit card for additional product not ordered Scottsdale Arizona

I requested the advertised free whitening sample offered and used my credit card to cover shipping costs.  I was promised that if the product was not satisfactory I could send in a request to cancel any further orderes.

When the sample arrived it also included a complete set that was not ordered in addition to the Trial Sample ordered. I cancelled on line and was given a cancellation number and a message saying I was responsible for items I had ordered because it was not cancelled prior to the 14 day trial period.  No mention of what that total cost was to be. I had cancelled within 2-3 days of receipt of the order and assumed that all I would be liable for was shipping and handling costs of the Trial Sample. Upon phoning them I found that they had billed my Visa for $94 USD. I told them I was returning the treatment package not ordered and was advised that if I did that I would be refunded $65 when they received it or if I choose to keep it they would refund $55 within 4-5 business days which is the option I chose.

That was on November 27th and as of today no credit refund has been issued to my Visa account. Visa was notified back on the 27th of November and they are watching the account for fraudulent charges

This operation is truly a scam and persons are charged for items not ordered or wanted.  Costs for the extra set not ordered are charged immediately and they have no intention of providing a refund if the product is returned.

Lesson learned and my Visa account is covering my stupidity in providing a credit card to cover shipping of a free sample.