Specialized Loan Servicing And Employees, Uses Fraudulant Tactics And Is Abusive To Elderly, Specialized Loan Servicing is ripping off my parents and causing their already ill health to worsen. Highland Ranch Colorado

My parents wish to know if there is a class action lawsuit in place. They are both elderly and in poor health. This company, nor Ameritech, gave them notice of any kind of the change in mortgage. In fact, they did not know Ameritech had gone bankrupt until they saw it on the news.

This company charged them 300.00 more than what they owed each month for insurance they already had and gave proof of. So they didn't pay that amount. They paid on time every month for the amount actually owed and this company placed it in a drawer and didn't apply it to the account. They subsequently charged late fees to the account all the while charging late fees.

They have been charging almost 3000.00 a year in insurance, their policy is 800.00 a year. Really high difference if you ask me. They applied this money only after I launched a complaint with the BBB and the Florida Attorney General.

And with my parents health, they verbally abused them and would always seem to call after my mother came home from dialysis which she has 3 days a week. It was almost like they knew this and would deliberately call at this time.

Joyce d
Pensacola, Florida
U.S.A.