Complaint Review: spectrum orlando FL - Tampa Florida
- spectrum orlando FL PO Box 30574 Tampa, Florida USA
- Phone: 1-855-657-7328
- Web: brighthouse.com
- Category: Internet Service Providers
spectrum orlando FL former bright house networks bundled my subscription without my consent and increase three times the amount Tampa Florida
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I lost both my jobs due to a serious illness three years ago and live on a very small soc. security income
I am still unable to work, the situation has not changed
therefore I asked bright house three years ago to please reduce my strictly internet plan
they kindly agreed and understood my situation
here come a new company spectrum goes over the books to look good for the stockholders and increases the rate big time and bundles it without my permission
I spoke to a very unpolite and uneducated agent and does not understand what I am talking about
I asked for help to talk to a supervisor and he keeps asking why, none of his business
I refused to transfer me
Of course there is no local address on the new billing statement and nowhere to go to talk to
Spectrum is taking advantage of his position in the market
This report was posted on Ripoff Report on 03/19/2017 10:28 AM and is a permanent record located here: https://www.ripoffreport.com/reports/spectrum-orlando-fl/tampa-florida-33630-3574/spectrum-orlando-fl-former-bright-house-networks-bundled-my-subscription-without-my-conse-1362671. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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