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Ripoff Report | SpeedyMusicReadin Review - The Woodlands, Texas
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Report: #1134361

Complaint Review: SpeedyMusicReading.com - The Woodlands Texas

  • Submitted:
  • Updated:
  • Reported By: Albert — Santa Barbara California
  • Author Not Confirmed What's this?
    • Why?
  • SpeedyMusicReading.com 7 Switchbud Pl. Suite 192-402, The Woodlands, Texas USA

SpeedyMusicReading.com David Neuenschwander Course is not as described and fails to respond to our request for their "365 Day 100% Money Back Guarantee" The Woodlands Texas

*Author of original report: Resolution
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I should have known by the tricky tactics used to get us to sign up but this music course doesn't hold up to their promotion, is hard to follow and they will not respond to our calls or emails requesting a refund. 

Report Attachments:

This report was posted on Ripoff Report on 03/28/2014 06:02 AM and is a permanent record located here: https://www.ripoffreport.com/reports/speedymusicreadingcom/the-woodlands-texas-77380/speedymusicreadingcom-david-neuenschwander-course-is-not-as-described-and-fails-to-respo-1134361. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
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#1 Author of original report

Resolution

AUTHOR: Albert - ()

SUBMITTED: Thursday, April 10, 2014

POSTED: Thursday, April 10, 2014

I have been contacted by the Company's owner and recieved a full refund.

Because business processs can be difficult to manage I understand and accept his response.

 

David, seems like a nice guy trying to do the right thing.

Case Closed.

A.

----------------

 

Hi Albert,

I just saw your email myself. I just fired my customer service staff a few days ago and have taken it back over myself because they weren't serving my students as well as I would my self.

I'm very sorry to hear of your experience!

I'd be happy to refund your order regardless of whether or not you remove any of the negative reports you filed; though if after we get everything worked out you would like to have them removed that would certainly be appreciated.

Please know I'm doing everything possible to make sure the process is fixed for all future customers.

Thanks,

David

-----Original Message-----
From: Albert DiPadova <Albert@DiPadova.com>
Sent: Friday, March 28, 2014 9:18 AM
To: David Neuenschwander <info@speedymusicreading.com>

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