Complaint Review: Spirit Incentives - Ft. Lauderdale Florida
- Spirit Incentives 2455 E. Sunrise Blvd Ft. Lauderdale, Florida U.S.A.
- Phone: 954-525-1777
- Web:
- Category: Travel Services
Spirit Incentives ripoff - no confirmed reservation and canceled travel Ft. Lauderdale Florida
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I received the certificate from Fairfield Resort after timeshare tour on July 9th 2005. After few days, I sent in my $50 per person, $100 to Spirit Incentives. They said they received it on July 21st. When they received it they returned the confirmation date reservation form with expiration of Jan 9th. I received the reservation form on August. I asked them why Jan 9th and they told me I should cancel my reservation and they can't change the dates.
Totally rip off and they told me they sent the check a week ago but I haven't received it yet. One person lied and told me they sent it on Saturday but another worker told me they don't work on Saturday.
I have talked to Richard, Kent, Camillio, Jen, Mary and two supervisors, Liset and Marcia. They were impossible to talk to and they even told me to send in the fax of the paper and which I did but then they told me I sent it late. What do they mean late if they haven't sent my refund yet with no confirmation dates. They are the worst customer service representatives I have talked to in my whole life.
I am usually a nice guy and do not complain unless if it's totally bogus and they do not make sense. I did everything they have asked me to do and at the end they still don't want to work with me. I asked if there is any other things I need to prove that I sent the form and they said call again next week.
On long distance call, my cell phone minutes were 321 minutes and was on hold for 80% of that time. I called total of 24 times and was hung off after 20 minutes of waiting 2 times. I left one message and sent faxes two times because they told me they couldn't find my fax. I have confirmation fax report so they couldn't lie the second time.
Andy
FAIRFAX, Virginia
U.S.A.
This report was posted on Ripoff Report on 10/09/2005 06:53 PM and is a permanent record located here: https://www.ripoffreport.com/reports/spirit-incentives/ft-lauderdale-florida-33304/spirit-incentives-ripoff-no-confirmed-reservation-and-canceled-travel-ft-lauderdale-flo-160112. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.