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Report: #1276016

Complaint Review: spokane teachers credit union - liberty lake Washington

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  • Reported By: craigoxford — Edinburg Texas USA
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  • spokane teachers credit union 1620 n signal dr liberty lake , Washington USA

spokane teachers credit union STCU-Spokane Washington Fraud - vehicle leanding - over charges liberty lake Washington

*UPDATE Employee: Premiums were addressed once correct paperwork was filed.

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STCU  Spokane Teachers Credit Union Spokane Washington.  In 2014 financed a vehicle for me.  I have kept full coverage insurance in place since the purchase for 2 years.  In October 2015 STCU placed a forced insurance policy against my title for $12,000 USD.  The insurance I have is $500 per year.  In November when I called and complained they lowered the charge to almost $3000.

I have since turned them into BBB, OIC, Consumer Protection claiming fraud on their part.  They are being investigated and rightly so; it is illegal to place insurance on a vehicle that is already insured.

Since October they have racked up nearly $20,000.00 in false charges against my vehicle.  Please do yourself a favor and stear clear of these beligerant fraud merchants.

This report was posted on Ripoff Report on 12/23/2015 03:54 PM and is a permanent record located here: https://www.ripoffreport.com/reports/spokane-teachers-credit-union/liberty-lake-washington-99019/spokane-teachers-credit-union-stcu-spokane-washington-fraud-vehicle-leanding-over-cha-1276016. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 UPDATE Employee

Premiums were addressed once correct paperwork was filed.

AUTHOR: STCU - (USA)

POSTED: Thursday, December 24, 2015

First, we would like to reiterate our apologies for the frustration with the situation, and thank you for taking the time to let us know.  

It sounds like most of the correct paperwork from your insurance agency has been both received and verified. You should have received a follow-up call from our Director of Lending yesterday, confirming that the forced insurance premiums have been fully addressed, now that we are able to confirm insurance on the correct RV. 

We hope that you will continue to reach out to us with any questions or concerns, and welcome any additional feedback. Please feel free to reach out to us any time at onlinemedia@stcu.org.

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