• Report: #1091012
Complaint Review:

Springs Auto & Truck Service Center

  • Submitted: Thu, October 10, 2013
  • Updated: Thu, October 10, 2013

  • Reported By: screwedbyautoshop — colorado springs Colorado
Springs Auto & Truck Service Center
6035 Galley Rd colorado springs, Colorado USA

Springs Auto & Truck Service Center Un-needed repairs , Over billed , Deceptive , Uncaring colorado springs Colorado

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AVOID THIS PLACE AT ALL COSTS UNLESS YOU WANT TO GET RIPPED OFF LIKE US My wife took her 97 f350 in because it was leaking diesel on the top of the engine.Was told by the Ford dealership the repair would cost 250$. Went here and they did a fuel pressure test and said its the fuel pump leaking. At this point its leaking pretty badly so she decided to trust them instead of driving across town with a fuel leak on the engine.They repaired the fuel pump at a cost of $720+ 550$ of that in labor alone- next day we get back home to far south of pueblo and its still leaking.Wife takes it back up there and they run it for more then 45 minutes - then spend the next 2 hours working on it- my wife is told its just weak hose clamp and it was leaking from the hose. Told her that as a courtesy that they wouldn't charge her for the hose clamp or installation. They never had her sign off on the repair or approve it like there Phone line says when you call in /are on hold. When i called about it the lady i talked with had no sympathy whatsoever - no concern that there negligence could have resulted in a fire And did not have the part they replaced even after my wife expressly stated her intent to have the old broken part. AVOID THIS PLACE AT ALL COSTS UNLESS YOU WANT TO GET RIPPED OFF LIKE US

This report was posted on Ripoff Report on 10/10/2013 03:20 PM and is a permanent record located here: http://www.ripoffreport.com/reports/springs-auto-truck-service-center/colorado-springs-colorado-80915/springs-auto-truck-service-center-un-needed-repairs-over-billed-deceptive-uncarin-1091012. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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