Complaint Review: SPRINT PCS STORE - ST PETERSBURG Florida
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- Author Confirmed
- SPRINT PCS STORE 3790 TYRONE BLVD. ST PETERSBURG, Florida U.S.A.
- Phone:
- Web:
- Category: Sales People
SPRINT PCS STORE phone ripoff ST PETERSBURG Florida
*Consumer Comment: sprint ripoff artists
*Author of original report: Sprint PCS Store
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In July 2005 my wife purchased a Nokia 6016i phone from the above store.
Last week this phone stoped working from our home, where it had always worked for the last four monts.
When my wife as for a new phone, as instructed by the phone rep of Sprint, This store at first refused to honor the warranty which this phone was still under.
Their reason was that there was nothing realy wrong with the phone as it was a cheap phone and that is why it no longer worked.
If this Nokia 6016i is such a cheap phone why is this Print store selling them for $149.99. Also, since, (in their own words), this is such a cheap phone), why did the saleman fail to inform my wife of this before the purchase.
Richard
LARGO, Florida
U.S.A.
This report was posted on Ripoff Report on 10/17/2005 11:09 AM and is a permanent record located here: https://www.ripoffreport.com/reports/sprint-pcs-store/st-petersburg-florida/sprint-pcs-store-phone-ripoff-st-petersburg-florida-161016. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Consumer Comment
sprint ripoff artists
AUTHOR: Lori - (U.S.A.)
SUBMITTED: Wednesday, October 19, 2005
This seems to be typical Sprint. My husband and I purchased a phone from Sprint. At that time we lived way out in the country. When we purchased the phone we were told that it would work at our house. Yes, it did work ar our house, only if you stood in one certain spot in the yard!! Then, like you, we started having trouble with our phone not working properly. We called a phone rep and told them about the problem and they said to take the phone to a Sprint store, which required a 50 mile drive, and it would be replaced; as per the phone warrantee. We were told the same story as you. "There is nothing really wrong with the phone, it's just a cheap phone." This seems to be Sprint's policy. They won't fix or replace your phone, just try to get you to upgrade. I have since cancelled our Sprint service and I will NEVER do business with them again!!
#1 Author of original report
Sprint PCS Store
AUTHOR: Richard - (U.S.A.)
SUBMITTED: Monday, October 17, 2005
In July 2005 my wife purchased a Nokia 6016i phone from the above store. Last week this phone stopped working from our home, where it had always worked for the last four months,
When my wife ask for a new phone, (as instructed by the phone rep of Sprint), this store at first refused to honor the warranty which this phone was still under,
Their reason was that there was nothing really wrong with the phone as it was just a cheap phone and that is why it no longer worked.
If this Nokia 6016i is such a cheap phone why is this store selling them for $149.99? Also, since, (in their own words), this is such a cheap phone, why did the salesman fail to inform my wife of this at the time of the sale?
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