Sprint PCS Gave me credits and then cuts our service Reston Virginia

sprint does stink! the one thing i can say is every time they waste your time ask for a credit. if you really do that, on aaverage, between their screw ups that are pretty common, you will have a lower bill. sprint almost seems to realize they suck, and are quick to issue credits. also, if that does not work, threaten to leave, they will transfer you to their retention dept. and usually that dept will offer you some sort of sweeter deal than a csr can offer you, ie: a better monthly plan rate, free phone, ect. one thing, though, though thats not accurate, no cell phone company can restrict 911 calls. that is simply non sense. you could never pay your bill and 10 years later that copany is required to put a 911 call thru-so if you only truly need a phone for 911-a little advice, but a phone for 10 bucks used online and charge it once a month! no charges ever! and if you need 911 you just dial it.

sprint does stink! the one thing i can say is every time they waste your time ask for a credit. if you really do that, on aaverage, between their screw ups that are pretty common, you will have a lower bill. sprint almost seems to realize they suck, and are quick to issue credits. also, if that does not work, threaten to leave, they will transfer you to their retention dept. and usually that dept will offer you some sort of sweeter deal than a csr can offer you, ie: a better monthly plan rate, free phone, ect. one thing, though, though thats not accurate, no cell phone company can restrict 911 calls. that is simply non sense. you could never pay your bill and 10 years later that copany is required to put a 911 call thru-so if you only truly need a phone for 911-a little advice, but a phone for 10 bucks used online and charge it once a month! no charges ever! and if you need 911 you just dial it.

I have been with Sprint for over 4 years about a year ago I was to recieve a credit for a service issue, the rep said he credited my account. The next day I call again and was advised another rep reversed the credit, I immediately asked for a supervisor which they are very reluctant to do they will either transfer you to a line that dosn't exist or simply hang up. Unfortunately this is just the beginning for you. When calling C/S you will get about 1 out 7 reps who will actually give you the correct info or actually look at your account, after a cou[le years of this bulls**t I said from now on I will only deal directly with the Speint store and with 1 rep there, so if i'm told incorrect info or something dosn't get done I can go directly back to that person and speak face to face. My advice is to only speak to someone directly at the store. Good luck