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Report: #656188

Complaint Review: Sprint - Atlanta Georgia

  • Submitted:
  • Updated:
  • Reported By: Richard — Mount Dora Florida United States of America
  • Author Not Confirmed What's this?
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  • Sprint Atlanta, Georgia United States of America

Sprint decieve me about a sprint aircard was supposed to be unlimited for 59.00 a month Atlanta, Georgia

*Consumer Comment: "decieve" really? Who is sprinta?

*Consumer Comment: Okay

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On August 20th I went to radio shack in leesburg florida to buy a sprint aircard for my computer. I spoke to a young woman there about the card and the costs they sold it as unlimited for 59.00 a month. The card was marketed as a 3 or 4 G unit as well. i took the card home and tryed to install the software and log on. mind you i have been in the computer field for over 30 years. I was unable to log on the net after installing the software multiple times so i called customer service. OMG this went on for a week and i was told the server was down how can that be. I ended up calling customer service over 12 times with no luck of getting it going.

Well finally after a week it started to work and i thought my troubles we over. NO WAY. The card worked intermittantly and was very difficult to deal with. so i ended up with 250.00 worth of charges for one month and called to cancel my account. They flat out told me i had to pay the early disconect fee because i had the card over 30 days. so i tried to return the card to radio shack and they referred me to sprint. So i called sprinta again and told them i was not going to pay the overage charges on the card and the cancellation fee. they told me they would have a supervisor call me back to take care of my issue well the never called me and sent me a bill for 464.51 OMG what thieves these people are. I was using the card to find a job now i have no mobile internet and they have turned me in to a collection agency. Sprint you people are a total ripoff SHAME ON YOU I AM A VETERAN TOO

This report was posted on Ripoff Report on 10/28/2010 11:12 AM and is a permanent record located here: https://www.ripoffreport.com/reports/sprint/atlanta-georgia-30348/sprint-decieve-me-about-a-sprint-aircard-was-supposed-to-be-unlimited-for-5900-a-month-a-656188. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Consumer Comment

"decieve" really? Who is sprinta?

AUTHOR: coast - (USA)

POSTED: Thursday, October 28, 2010

30 years computer experience and you never learned to use spell check.

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#1 Consumer Comment

Okay

AUTHOR: Robert - (U.S.A.)

POSTED: Thursday, October 28, 2010

I was using the card to find a job now i have no mobile internet and they have turned me in to a collection agency.

- I am just curious.  You obviously have an Internet connection as you wrote this report.  So what in your job hunting REQUIRES you to take on the extra expense of "mobile" internet?

As to the Air Card.  What does your paperwork say?  Does it say Unlimited or is there a limit listed?

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