Report: #119349

Complaint Review: SPRINT - FRONT ROYAL Virginia

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Ripoff Report is Xcentric Ventures

Submitted: Mon, November 22, 2004
Updated: Mon, November 22, 2004
Reported By: — STEPHENS CITY Virginia

Author Not Confirmed

Why?

SPRINT Po Box 96064 FRONT ROYAL, Virginia U.S.A.

Phone: 877-7774682
Web:
Category: Telephone Companies

SPRINT RIPOFF EXTRA BILLING LESS CUSTOMER SERVICE FRONT ROYAL Virginia

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I am writting in regards to my parents. They have theyre home phone with sprint ( because they have to not by choice ) and they recently changed theyre plan for unlimited long distance service for $39.95 a month. But for the past four or five months theyre bill has been over $100.00. I looked it over and realized they were being charged $39.95 a month for unlimited long distance plus being charged by the minute for each call made.

The only reason she got it was because I am long distance from her. We called Sprint and they said it was because she didnt dial the area code first before my number. Now anyone knows if you can dial a number straight through it must be a local or "free" call. So they are refusing to refund any of the money that they have "stolen" from an older couple. If anyone has hade this same problem please respond.

Brenda
STEPHENS CITY, Virginia
U.S.A.

This report was posted on Ripoff Report on 11/22/2004 05:04 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sprint/front-royal-virginia-22630/sprint-ripoff-extra-billing-less-customer-service-front-royal-virginia-119349. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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