Complaint Review: Sprint - Internet Internet
- Sprint Internet United States of America
- Phone:
- Web: www.sprint.com
- Category: Cellular Phone Companies
Sprint Ripoff artists and liars , Internet
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I had decided to go with Sprint Wireless as they seemed like a good deal for the family plan I wanted. I couldn't have been more mistaken if I had tried. After receiving a phone that literally heated up so much it burned my hand, I was directed to order support to return the phone. That in and of itself was a 2 week battle with them. When finally they agreed to send me a new phone the lady I was speaking to lied to me no less than 6 times stating that the new device she was sending (the LG Optimus S) was just as good as the phone I was sending in (the LG Viper LTE4G). I was also told if there were any issues with the new phone that I had 14 days to return it from the day I received it. Another lie. After spending 4 hours being tossed around from one supervisor to the next I was informed that regardless of the statements made by their representative, they would not be honoring them nor sending me out a phone that was either the same model or comparable to the original phone I had ordered. It seems to me that Sprint should be liable for the recorded statements that it's representatives state. Do not go with Sprint if you want a good experience. There are plenty of other companies out there that will not lie to you and rip you off for fun.
This report was posted on Ripoff Report on 09/12/2012 05:59 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sprint/internet/sprint-ripoff-artists-and-liars-internet-940344. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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