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Report: #483677

Complaint Review: SPS, Select Portfolio Servicing - SALT LAKE CITY Utah

  • Submitted:
  • Updated:
  • Reported By: MEL — MIRAMAR Florida USA
  • Author Not Confirmed What's this?
  • Why?
  • SPS, Select Portfolio Servicing WWW.SELECT PORTFOLIO.COM SALT LAKE CITY, Utah United States of America
  • Phone: 8002588602
  • Web:
  • Category: Liars

SPS, Select Portfolio Servicing I HAVE BEEN ASKING THEM 6 MONTHS NOW FOR A LOAN MODIFICATION AND THEY KEEP TELLING ME MY LOAN IS NOT MODIFIABLE EVERY TIME I SPOKE TO THEM ABOUT MY LOAN MY BLOOD PRESSURE KEEPS GOING UP. THIS COMPANY HAS MADE ME HAVE HIGH BLOOD PRESSURE AN A LOT OF HEADACRES, WHENEVER I AM TO MAKE A CALL TO THEM I HAVE A HEADACE. MIRAMAR, Florida

* : RESPONSE TO MOD

* : RESPONSE TO MOD

* : mod

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For the past 7 months I have been tying to get a loan modification from this company


they  took over my loan from  Accredited Home Lenders in March which file bankrucy, everytime I called I got a dfferent representive keeps telling me to go and sell my house in which I live in for over 10 years.


I have lost my job which I had for over 15 years, I found another job which pays me less money so I ask for a loan modification I was told I am not qualify my loan is not modifiable. I also have a third pary tried for me they told them the same thing.


I am going crazy what happen to the Making Home Affordable Program they claim they are participating in the program but do not want to help I develope high blood pressue because of them. Now I am 3 months behind and they are threating to foreclose


I do no know what to do they claim I owe them over $5,000 they keep adding up fees


Can someone help me because I cannot talk to them anymore I need help they need to get out of business they were the same ones who were in problems before but change their name things are no better my heart is acing I do not want to loose my home I can hardly concentrate on my job because of this, they area ripoff.


Can someone put them out of business let them stop ripping off the customers.

This report was posted on Ripoff Report on 08/21/2009 08:28 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sps-select-portfolio-servicing/salt-lake-city-utah-84165/sps-select-portfolio-servicing-i-have-been-asking-them-6-months-now-for-a-loan-modificati-483677. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
3Consumer
0Employee/Owner

#3

RESPONSE TO MOD

AUTHOR: Bell - (USA)

POSTED: Monday, September 14, 2009

I understand your frustation. I am going through the same thing as you.  I've had also Accrediated had my loan before going to SPS. I had Income that decresed also due to accidents and medical reasons.  I have been trying to get a Mod for 3months. They keep denying me also due to finances.  They say my income has to be 30% of the loan. If over the amount I could qualify for Obama plan. I did not qualify because they keep saying it would make my payments more NOT TRUE. My taxes ARE NOT escrowed into my not . I pay them Seperate monthly.  They on purpose leave that info off. If you had both mortgages and taxes it becomes 34%.  I keep fighting every month trying to get different results.  Finally they sent some letter that said a FORBERANCE TO MODICATION this means they kick back the late months to bring the account current.  I pay my payment for 3 month on time and there is a POSSIABLITY they will give me a permenant mod without a variable rate and then INCLUDE my taxes with the same payment I pay now.  So the difference would be if it goes through is that My taxes would be included and the note would be the same.  I hope this goes through then I won't have to file bankruptcy. I went to a bankruptcy attorney and they can get your payments fixed according to your income for 5 years and POSSIABLY for the remainder of the loan.  I also found another option called a SHORT PAY.  This is when you get another mortgage company to buy your loan for the current market value and your current lender will forgive the other debt.  I hope you find this info helpful.  Don't feel alone cuz your are not.  I feel like screaming everytime I call too.  Just call and ask them about FORBERANCE TO MODIFICATION. Try a Short Pay. Contact a bankruptcy attorney if all things fail.  Your credit will be runned if you get a forclosure so thats why I spoke with one.l  They can stop the foreclosure.

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#2

RESPONSE TO MOD

AUTHOR: Bell - (USA)

POSTED: Monday, September 14, 2009

I am in the same position you are in.  Income dropped dramatically because of sickness. I have 4 kids and asked for a modification.  Select Portfolio declined me 2 times because of the income guidelines they say.  I don't understand it either.  I tried selling and couldn't market to bad in my area.  Finally they sent a letter after going through financials 10 times.  The letter says that they kick back the late payments to bring my account current and if I pay for 3 mos on time they will Modify the variable rate with taxes included.  I also learned that you can do something call a Short Pay.  You have to find someone to buy your loan at current market value and then they will forgive the rest of the debt getting todays rate.  I know how you feel.  I still dont know if they will approve me for this Modification.  I have to wait 3 months to see if it will go through.  I wont know anything until December. If I hear anything I will respond again.

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#1

mod

AUTHOR: smitty - (USA)

POSTED: Sunday, August 23, 2009

have you looked at doing a shortsale, or a short refinance? If you did that you could get out from under their control... I know first hand how hard it is to work with them to get a mod. or financial help. I don't think I'm allowed to give you my contact info in order to try to help you.

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