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Report: #1385656

Complaint Review: Square Inc. - San Francisco California

  • Submitted:
  • Updated:
  • Reported By: Freddie Sanchez — Kissimmee Florida USA
  • Author Confirmed What's this?
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  • Square Inc. 1455 Market St Suite 600 San Francisco, California USA

Square Inc. Scam, White Collar Thieves... San Francisco California

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This is my complaint I sent to BBB - Better Busimess Bureau.

I do not know how this company still in business. I started using Square like a moth ago, the first week I did 3 transactions for 3 new customers, they locked my account and put it under review and send me an email asking to upload some documents to verify my business so I did, they lifted the hold on my account saying that was a one time thing. The week after I did 2 more transactions "2 new customers" they did the exact same thing. So I did provided them with all documents needed to fix the problem. Couple of days later I did 1 transaction for a new customer, next day no deposit... So I called them they said that it was a mistake that they will contact that department to take the hold off, a couple of minutes later I was in my account and tried to contact them to see if everything was ok and they blocked my call option. No way to contact them, only via email but this was on July 11, 2017 and no email or explanation from them, and they are holding $6k+ of my money. This needs to stop, somebody needs to hear us and take action... The collected their fees, the have their money and hold ours for no reason at all. Square can't be playing around with honest and hard working people's money like that. Scam, White collar thieves!

This report was posted on Ripoff Report on 07/14/2017 07:08 PM and is a permanent record located here: https://www.ripoffreport.com/reports/square-inc/san-francisco-california-94103/square-inc-scam-white-collar-thieves-san-francisco-california-1385656. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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