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Report: #1298008

Complaint Review: Stanton Optical - Stockton California

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  • Reported By: KURT — Stockton California USA
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  • Stanton Optical 6539 Pacific Avenue Stockton, California USA

Stanton Optical Would not take back defective pair of glasses Stockton California

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Beware of Stanton Optical in Stockton California on Pacific Avenue

 

My wife bought her glasses there in late December and by March the AR coating on her lens which was an added cost starting becoming uneven and caused an eyestrain on her. After bringing this to the attention of Vivi Rivera (not sure if she gave her real name) who was the manager of the business, she blamed my wife for the problem. She said because my wife used a circular motion which cleaning the lens it was her fault, but if we would pay ninety some thing more dollars she would get new lens for my wife because it was under warranty. I

told her that I've had glasses for 30 years without a problem, she held her hand up to me without looking at me.

 

These are the instructions on caring for your glasses with AR coating on your lens:

 

How to Care for Anti-Reflective Lenses

 

Since the AR coating is a special coating, caring for these lenses will require a bit more work. For example:

 

NEVER clean lenses dry. Even if you only have water available rinse them off before you clean them so you don’t grind anything into your lenses.

Only use a microfiber cloth, never use your tie or your shirt.

Put your glasses in their case at night and when you’re not using them.

You can put use an eye glass cleaner but skip most household dish soap as it can eat away at the lens.

Keep alcohol and acetone away from your lenses, as they can eat away at your lens.

These care tips are suggested in an effort to ensure that your AR coating lasts as long as they can.

 

Adding the AR coating to your lenses will not only help you see better, and look better but with the AR coating you won’t have to shade your eyes when you go out into the sun, or squint trying to see through the glare and reflections.

Stop by a Stanton Optical location near you to get your eye exam and get your pair of Anti-Reflective lenses!

 

Other than using a microfiber cloth It has nothing to do with cleaning the lens in a circular motion. The sum of this: Stanton Optical up $560.00, we down $185.00 and no eye insurance for two years..BAD MOJO.

 

This report was posted on Ripoff Report on 04/05/2016 04:38 PM and is a permanent record located here: https://www.ripoffreport.com/reports/stanton-optical/stockton-california-95209/stanton-optical-would-not-take-back-defective-pair-of-glasses-stockton-california-1298008. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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