Report: #72788

Complaint Review: Star Search Casting - Impact Legal

  • Submitted: Sat, November 22, 2003
  • Updated: Sun, June 10, 2007
  • Reported By: Kalamazoo Michigan
  • Star Search Casting - Impact Legal
    7135 Highland Dr
    Salt Lake City, Utah

Star Search Casting - Impact Legal ripoff Star Search Casting sold my credit card info to Impact Legal and without authorization they are hitting me with $29.95 a month. Salt Lake City Utah

*UPDATE Employee: There were 2 different companies that used the name Star Search Casting

*UPDATE Employee: Star Search Casting did not sell your information to Impact Legal

Show customers why they should trust your business over your competitors...

I responded to an ad in the paper for Star Search Casting to be an extra in movies. You pay $98.00 and build your profile on their website. They make it sound like they have jobs available, but they are not a job placement agency. I called them cancelled my membership and the $98 was back on my debit card three days later.

However, they sold that information to another company called Impact Legal. They are now charging my debit card $29.95 a month. The only phone number I have found just keeps ringing. The bank tells me that even if I cancel my card and get another one the charge will keep going through since it is a reoccuring charge.

I have read about other companies that might be affliated with these two also: Action Road, Surplus Alert, Surplus Liquidators

Kalamazoo, Michigan
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This report was posted on Ripoff Report on 11/22/2003 10:02 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals


#1 UPDATE Employee

There were 2 different companies that used the name Star Search Casting

AUTHOR: Julie - (U.S.A.)

The company this person is talking about started doing business in 2003 and was only in business for about 3 years. They kept changing their name and website so people would not catch on to their scam. They were located near San Diego California in Oceanside and also used an address in Carlsbad. This is their Better Business Bureau report:

Many scammers, like this company, confuse people by using names very similar to real reputable companies. These are the names they used until they went out of business in late 2005:
Hospitality Trainers
Exposed Casting
Star Search Casting
Prime Time Casting ( )
Show Time Casting ( )
Global Casting Network ( )
Global Entertainment Network ( )
Get Casted Now ( )
Search Light Talent ( )
Look At Me Inc.

There is a real company named Star Search Casting, Inc. ( ) that has been in business since 1998 and is a member of the Better Business Bureau. You can see their BBB report here:

Many people still confuse the scam which operated out of Oceanside California with the real Star Search Casting located in Ventura California because they used the same name.

Fortunately, the scam company is no longer around but their bad reputation continues to hurt a legitimate company.
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#2 UPDATE Employee

Star Search Casting did not sell your information to Impact Legal

AUTHOR: Julie - (U.S.A.)

In regard to the complaint by Kendra, this complaint should not be addressed to Star Search Casting, rather it should be addressed to the company who actually charged her credit card for her membership to the Star Search Casting website.

This is a marketing company called PrimeTime Entertainment - ( and ShowTime Entertainment ( This is whom he originally spoke to when she first called.

Star Search Casting does not have any relationship with Impact Legal but PrimeTime Entertainment did at one time. If PrimeTime Entertainment enrolled you for a Impact Legal membership then you can cancel it at anytime by calling Impact Legal directly at: 866-856-3902. Impact Legal maintains voice recordings of all enrollments through PrimeTime Entertainment. If you were enrolled without your concent then they will be able to hear that in the recording of your original call.

In the past, PrimeTime Entertainment sold memberships to Star Search Casting's online talent database without compensating Star Search when they did not yet have their own website. They even obtained a merchant credit card account (without Star Search Casting's permission or authorization) in our company's name so the charge on the customer's account would show the merchant as Star Search Casting, even though it was not Star Search Casting who actually charged the customer. Star Search Casting does not even have any customer billing or credit card information for Kendra or any of the other members who were placed on our website by PrimeTime Entertainment. Kendra is a customer of PrimeTime Entertainment and Impact Legal, not Star Search Casting, so she must contact them directly to get things resolved.

Below is PrimeTime Entertainment's address and phone number:

215 1/2 North Coast Hwy.
Oceanside, CA 92054
(866) 649-4887
(800) 863-0238

Thank you,

Julie Mason
Star Search Casting, Inc.
4360 E. Main St. #307
Ventura, CA 93003
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