Complaint Review: Stay In Touch Long Distance - Tampa Florida
- Stay In Touch Long Distance 5414 W Crenshaw St. Tampa, Florida U.S.A.
- Phone: 888-7116689
- Web:
- Category: Telephone Companies
Stay In Touch Long Distance AKA Intouch ripoff! Dishonest fraudulent billing. Tampa Florida
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I received a free trial from Stay In Touch, as a result of signing up with Capital Vacations, however I never asked for the membership. The free trial came in a letter that explained in order to cancel the trial I had to call a toll free customer care number.
I did that and only got a voice promt asking to press 1 to cancel the trial. I pressed 1, then a second voice prompt said that my request had gone through and all future billings would be cancelled and/or stopped. A few weeks later I caled my bank to check on my balance and my acount was negative $90. Stay In Touch, went ahead and on 11/19/03 took out $49.95.
I tried calling their customer care number again, and again just got the prompt. There was never an option to speak to an actual human being. Because of them I am out $49.95 plus $30.00 that my bank charged me for being negative. I still don't know hot to get in touch with this company. Does anybody know?
Monica
New York, New York
U.S.A.
This report was posted on Ripoff Report on 11/25/2003 02:05 PM and is a permanent record located here: https://www.ripoffreport.com/reports/stay-in-touch-long-distance/tampa-florida-33634/stay-in-touch-long-distance-aka-intouch-ripoff-dishonest-fraudulent-billing-tampa-florid-73088. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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