Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1101245

Complaint Review: Step Mountain Medical - Riverton Utah

  • Submitted:
  • Updated:
  • Reported By: mnmchandler — Utah
  • Author Not Confirmed What's this?
  • Why?
  • Step Mountain Medical 2332 W 12600 S Suite 2C Riverton, Utah USA

Step Mountain Medical Billing Issues, Insurance Fraud, Communication Failure Riverton Utah

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I wish to alert everyone about gross misconduct in billing and communication with a Utah company "Step Mountain Medical" 2332 W 12600 S # 2C Riverton, UT 84065 ‎(801) 446-2760

The first bill we received from their office was 10 months after the office visits, I had already claimed bankruptcy in the middle of 2012 and had informed them of this when I did so. Now they are back billing me and will not provide me with an accurate statement showing what the insurance paid for those visits nor do they show payments that I made with my HSA last year despite having put in multiple calls to them with no response. We receive bills sporadically and now are even further behind because they will not contact us directly or communicate regarding our concerns they also refuse to give us a statement for the whole year so I can match payments to my HSA account. I know the billing is very wrong and I should not owe them anything. I know they were made a payment of 256 on 08/29/2013 and they are not reflecting it on the statements they randomly mail.  Those service dates also should have been included in my bankruptcy…We are outraged that they have put us into collections after refusing to respond to our calls and messages. We have supporting documents, call logs, and recorded calls/voicemails left from these attempts to resolve this with them directly. We now need someone to get involved to help resolve this problem since they refuse to communicate with us.

This report was posted on Ripoff Report on 11/21/2013 12:47 PM and is a permanent record located here: https://www.ripoffreport.com/reports/step-mountain-medical/riverton-utah-84065/step-mountain-medical-billing-issues-insurance-fraud-communication-failure-riverton-uta-1101245. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now