Complaint Review: Step Mountain Medical - Riverton Utah
- Step Mountain Medical 2332 W 12600 S Suite 2C Riverton, Utah USA
- Phone: (801) 446-2760
- Web: https://www.facebook.com/pages/Step...
- Category: Doctors
Step Mountain Medical Billing Issues, Insurance Fraud, Communication Failure Riverton Utah
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I wish to alert everyone about gross misconduct in billing and communication with a Utah company "Step Mountain Medical" 2332 W 12600 S # 2C Riverton, UT 84065 (801) 446-2760
The first bill we received from their office was 10 months after the office visits, I had already claimed bankruptcy in the middle of 2012 and had informed them of this when I did so. Now they are back billing me and will not provide me with an accurate statement showing what the insurance paid for those visits nor do they show payments that I made with my HSA last year despite having put in multiple calls to them with no response. We receive bills sporadically and now are even further behind because they will not contact us directly or communicate regarding our concerns they also refuse to give us a statement for the whole year so I can match payments to my HSA account. I know the billing is very wrong and I should not owe them anything. I know they were made a payment of 256 on 08/29/2013 and they are not reflecting it on the statements they randomly mail. Those service dates also should have been included in my bankruptcy…We are outraged that they have put us into collections after refusing to respond to our calls and messages. We have supporting documents, call logs, and recorded calls/voicemails left from these attempts to resolve this with them directly. We now need someone to get involved to help resolve this problem since they refuse to communicate with us.
This report was posted on Ripoff Report on 11/21/2013 12:47 PM and is a permanent record located here: https://www.ripoffreport.com/reports/step-mountain-medical/riverton-utah-84065/step-mountain-medical-billing-issues-insurance-fraud-communication-failure-riverton-uta-1101245. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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