Report: #1339545

Complaint Review: Stericycle Communication Solutions

  • Submitted: Wed, November 23, 2016
  • Updated: Wed, November 23, 2016
  • Reported By: rdewolf713@gmail.com — Pensacola Florida USA
  • Stericycle Communication Solutions
    26604 Network Place
    Chicago,, Illinois
    USA

Stericycle Communication Solutions We have used Stericycle since March 28, 2014, and they have been over charging us for all that period, when we contacted them yesterday they told us is was our fault not paying attention to detail. We asked for a credit for their poor service they told my boss thathe could only give us $100.00 USD and I told them no. This was a conference call with Jacob - Stericycle, Marold - CEO/Owner of Transport Financial Servicee and myself - the Accountant. The way Jacob was talking us down I lost it and cancelled the service as of 11/30/2016. Chicago, Illinois

Show customers why they should trust your business over your competitors...

We have had Sericycle Communication Services sine March 28, 2014 and we contacted them before about not getting calls and texts and emails with out messages.  The first time we called be were blown off and the phone call yesterday we spoke with a man name Jacob and he was very pushy, rude, and only wanted things his way - not happening with me.

I did our homework looking for a new answering service and my boss slipped out and gave them a few prices - which is wrong in my book.  If a company wants your business they need to sharpen their crayon the first time and give you the best price out of the gate.

Then Jacob tried to trick us into a lower amount and we would have to pay them in a contract for 1 year - I said no to that but it was up to my boss.

Jacob tried every trick in the book but I kept saying no to their tricks.  My boss saw it the whole time and finally kicked his company to the curb.

 

Rosemarie

Pensacola, FL

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This report was posted on Ripoff Report on 11/23/2016 07:23 AM and is a permanent record located here: http://www.ripoffreport.com/reports/stericycle-communication-solutions/chicago-illinois-60673/stericycle-communication-solutions-we-have-used-stericycle-since-march-28-2014-and-they-1339545. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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