Complaint Review: Steve's Discont Wheels - Internet
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- Author Not Confirmed
- Steve's Discont Wheels Internet USA
- Phone:
- Web: http://sdwheelcorp.com/
- Category: Auto Parts
Steve's Discont Wheels SDWheelcorp.com No Refund Ability Before Product Received - Consider Other Options Illinois Internet
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I ordered $2000 worth of new wheels and tires. I originally was told it would take 5 business days to receive before placing order. After order was placed I was told items are back ordered and it would be two additional weeks. At this point I requested the refund / stop order process (multiple emails). I received responses to other questions within the same emails, however no rep ever acknowledged my question on refund process.
Ultimately it took 6 weeks to receive my order (yes, the delays continued, and my request for a refund/process ignored).
When order finally received everything was correct and in good shape, however upon installation the rear wheel center caps did not fit. I was told since I installed and drove on them I could not return. Steve's Discount Wheels rep stated that I should have done the investigation to ensure center caps would fit - I completely disagree - they're the experts and should know what fits.
Yes, SDW is low cost, but consider other options.
This report was posted on Ripoff Report on 07/04/2015 06:27 AM and is a permanent record located here: https://www.ripoffreport.com/reports/steves-discont-wheels/internet/steves-discont-wheels-sdwheelcorpcom-no-refund-ability-before-product-received-consid-1239680. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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