Report: #1510870

Complaint Review: StubHub - San Francisco California

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Ripoff Report is Xcentric Ventures

Submitted: Wed, August 11, 2021
Updated: Wed, August 11, 2021
Reported By: John — Somerdale NJ United States

Author Confirmed

Why?

StubHub 199 Freemont Street San Francisco, California United States

Phone:
Web: stubhub.com
Category: Auto Repair Service

StubHub Stubhub sells tickets without permission San Francisco California

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I purchased Jackson Browne/James Taylor tickets from StubHub currently scheduled for August 19, 2021. The order number was *****. On June 13, 2021, StubHub sent me a Replacement Offer. The offer said that my tickets were no longer valid but I could get replacement tickets if I notified StubHub. I called Stubhub. I called the number on the email and was told that the new tickets would be on the website by July 1 and that I would get an email. I received no email about the tickets.

I tried to access the tickets and my account says I sold some Jackson Browne/James Taylor tickets, Order no. **************. I did not sell my Jackson Browne/James Taylor tickets. StubHubmade some sort of mistake. StubHub is asking me to upload the tickets I "sold" according to StubHub. I never received any tickets.

I tried calling StubHub but there was a three hour wait to talk with someone. I wrote StubHub a letter that StubHub received August 9, 2021. The letter explained the situation and asked for my tickets. StubHub is yet to respond.

This report was posted on Ripoff Report on 08/11/2021 03:59 AM and is a permanent record located here: https://www.ripoffreport.com/report/stubhub/san-francisco-california-1510870. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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