• Report: #725648
Complaint Review:


  • Submitted: Wed, May 04, 2011
  • Updated: Wed, May 04, 2011

  • Reported By: Catharine — Seattle Washington U.S.A.
Internet United States of America

subliminalrecorder.com Can't seem to get back to an old customer, but quickly responds to potential customer, Internet

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First, I will admit that my download is a couple of years old. But this isnt the first time that I have had problems and have tried contacting the company--it's just the first time I've had enough time on my hands to keep on it.  In the past, I have tried contacting them with the same software/password issues that I have recently tried contacting them about as of late--no replies. Even on their site, where they claim to have free upgrades, I get the message
"upgrade@subliminalrecorder.com does not appear to be a valid email address Could not get email address, or email address not valid."

I was curious if the company was still alive, so I thought I'd inquire about their product from another email address, and behold! a reply within a day. I still have yet to get a reply from them as a paid customer though..

This report was posted on Ripoff Report on 05/04/2011 02:19 PM and is a permanent record located here: http://www.ripoffreport.com/reports/subliminalrecordercom/internet/subliminalrecordercom-cant-seem-to-get-back-to-an-old-customer-but-quickly-responds-to-725648. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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