• Report: #1064827
Complaint Review:

Suburban Express

  • Submitted: Sat, July 06, 2013
  • Updated: Sat, July 06, 2013

  • Reported By: Kevin — Urbana Illinois
Suburban Express
714 S 6th St Champaign, IL 61820 Champaign, Illinois USA

Suburban Express Dennis Toeppen Company filed a lawsuit against me and 125 other passengers Champaign Illinois

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Suburban Express has sued over 100 of its passengers for what it calls "fradulent tickets" as well as other damages arising from acts  such as "disruptive behavior". a ticket is labeled "fradulent" when it is accidently used on the wrong day (ie a return ticket is used), used at the wrong time, used for the wrong pick up location, etc. This results in the cost of a ticket, a $100 fine, court fees, and attorney fees. This can add over to over $200. Despite the ticket being, and I quote, "fradulent", the bus driver lets the student on the bus in an attempt to entrap a student.

Suburban Express also bans its riders, often. Anyone who writes a negative comment on Yelp gets banned. Although the unfiltered Yelp reviews show how terrible this company is, look at the filtered reviews:

http://www.yelp.com/filtered_reviews/u02xse4VO7lkyF4r7ARNdw?fsid=9-PgWO7EJI00Bd72LEP2Tg. [continued below]....


The owner, Dennis Toeppen, has also purportedly taken to Reddit where he has attempted to harass and intimidate others who speak out about Suburban Express. 


In this instance, a police report was even filed against him for throwing away a passengers property after he told her to come pick it up:


Despite having a high rating on the BBB, Suburban Express has received numerous complaints. Don't let this fool you.

Here is a link to over 3 dozen publications about this company. Stay away!


This report was posted on Ripoff Report on 07/06/2013 08:29 AM and is a permanent record located here: http://www.ripoffreport.com/reports/suburban-express/champaign-illinois-61820/suburban-express-dennis-toeppen-company-filed-a-lawsuit-against-me-and-125-other-passenge-1064827. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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