Report: #1064827

Complaint Review: Suburban Express

  • Submitted: Sat, July 06, 2013
  • Updated: Sat, July 06, 2013
  • Reported By: Kevin — Urbana Illinois
  • Suburban Express
    714 S 6th St Champaign, IL 61820
    Champaign, Illinois

Suburban Express Dennis Toeppen Company filed a lawsuit against me and 125 other passengers Champaign Illinois

Show customers why they should trust your business over your competitors...

Suburban Express has sued over 100 of its passengers for what it calls "fradulent tickets" as well as other damages arising from acts  such as "disruptive behavior". a ticket is labeled "fradulent" when it is accidently used on the wrong day (ie a return ticket is used), used at the wrong time, used for the wrong pick up location, etc. This results in the cost of a ticket, a $100 fine, court fees, and attorney fees. This can add over to over $200. Despite the ticket being, and I quote, "fradulent", the bus driver lets the student on the bus in an attempt to entrap a student.

Suburban Express also bans its riders, often. Anyone who writes a negative comment on Yelp gets banned. Although the unfiltered Yelp reviews show how terrible this company is, look at the filtered reviews:

http://www. [continued below]....

The owner, Dennis Toeppen, has also purportedly taken to Reddit where he has attempted to harass and intimidate others who speak out about Suburban Express.

In this instance, a police report was even filed against him for throwing away a passengers property after he told her to come pick it up:

Despite having a high rating on the BBB, Suburban Express has received numerous complaints. Don't let this fool you.

Here is a link to over 3 dozen publications about this company. Stay away!

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This report was posted on Ripoff Report on 07/06/2013 08:29 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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