Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #736850

Complaint Review: Sun Auto Group Bohemia - Bohemia New York

  • Submitted:
  • Updated:
  • Reported By: John — holbrook New York United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Sun Auto Group Bohemia 4825 Sunrise Highway Bohemia, New York United States of America

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Sun Auto Group has been deceiving it's customers by bait and switch tactics, double billing,  ambiguous billing with sales receipts.

On 8/20/10 I put a deposit on possibly my last corvette, as I am physically disabled. I noticed a very upset customer yelling and demanding a refund. The staff told me there was simply a misunderstanding and I foolishly did not investigate.  I must find this customer.

This corvette is a 100k Z06. I ordered this car with all options straight from the factory. Everyone should know, when you order a vehicle straight from the factory it arrives with Factory miles (2-4). I specifically asked them to call me when this very limited/rare vehicle arrived. I wanted to document delivery and everything, as this car will ultimately be a collectible.

They never called me because, as I understand, the dealer, Patrick Cassino, was unable to restrain himself and drove my new 100k corvette and exceeded 30 miles on it.  (There is a rumor, he took the vehicle home). When I requested a refund for this reason, Patrick never responded. The collective dealer community knows him as an incorrigible child, who has made a fortune at the expense of his customers. Clearly, a need for further government regulation.

My attorneys have made my "request" legal. Patrick has lied to his legal counsel about the events and has tried to bury the "evidence" via auction.  Patrick is a notable lying thief who is determined to keep my $10,000 which is part of my disability award.   

This report was posted on Ripoff Report on 06/04/2011 03:25 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sun-auto-group-bohemia/bohemia-new-york-11716/sun-auto-group-bohemia-sun-auto-group-wantagh-deceptive-dishonest-thieves-bohemia-new-y-736850. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
3Employee/Owner

#4 REBUTTAL Owner of company

DATE CORRECTION

AUTHOR: PATRICK@SUNAUTOGROUP.COM - (USA)

POSTED: Tuesday, July 12, 2011

Sorry, date correction: The new Corvette arrived Oct 2010, just 2 months after Mr. Stephens ordered it, not Oct 2011. We held onto it until May 2011. Again, documents can soon be viwed at SunDealerInfo.com



Patrick R. Cassino

Owner / Pres

Sun Auto Group

Respond to this report!
What's this?

#3 Consumer Comment

UH - OH !!

AUTHOR: Ken - (USA)

POSTED: Monday, July 11, 2011

Now the ship has hit the sand!!

Respond to this report!
What's this?

#2 REBUTTAL Owner of company

Slander & Distortion by J. Stephens!

AUTHOR: PATRICK@SUNAUTOGROUP.COM - (United States of America)

POSTED: Monday, July 11, 2011

I am Patrick R. Cassino,  the owner of Sun Auto Group. This nameless complainant, Mr. Johnny K. Stephens, Holbrook, NY has offered a grossly distorted story, infused with fabrications and viscous personal attacks. My attorney, Stevan Labonte, Commack, NY is pursuing litigation against him for the losses we incurred from his contractual failures and will now add slander to the list.



The documents related to this dispute can be soon be viewed at www.SunDealerInfo.com In brief, these facts: I was present the entire August day that Mr Stephens signed the sales orders. There was no "upset customer yelling" in the showroom. This is a complete fabrication. Also, Mr. Stephens actually contracted for not one but two new vehicles totaling over $160,000 in August of 2010: a 2010 Cadillac Escalade and a special order loaded 2011 Corvette Z06 in orange with carbon fiber and ground effects package. The MSRP of this car was $98,895. We agreed to special order the car and sell it to him for $93,910 plus tax and tags less any potential rebates. We took a total deposit of $10,000 and because of the cost and risk involved we were extra careful with documents and signatures. Still, he ultimately failed to take delivery or pay for either vehicle. He signed sales agreements stating that these were cash transactions with no financing required. I spoke to him personally. He promised to pick up the Corvette within a few days after eventual arrival, which occurred Oct 2011. Again, these agreements and his signatures can be accessed at www.SunDealerInfo.com Three managers made over 20 attempts over many months to contact him and get him to honor the agreements he signed. Virtually all attempts were ignored. Phone calls went unanswered or unreturned as did all but one email. His voicemail box was typically full. He never returned my phone calls and never came to see me. 



We gave up hope on on the Escalade and eventually sold it to another party. We held onto the Corvette for approximately 7 months with the hopes of either getting him to pick up his new car or selling it to someone else. The market is not strong right now for $100,000 orange sport cars. In May of 2011, with the help of a wholesaler, I sent the car to a high end auction in PA to cut my losses, which eventually totaled well over $15,000 plus ongoing legal fees less his deposit of $10,000. We have the auction receipt with the mileage. He never directly contacted us to request his deposit back and we would not have offered it to him. We are in our legal rights to apply these funds against our losses. I welcome him to challenge us in court. In May, 2011 his attorney, Feldman, Kramer, Monaco of Hauppauge, NY sent us a letter demanding the funds mainly on the false claim that the new Corvette had 30 miles on it. This in itself, even if true, was an absurd reason to void the transaction. However, the car actually left for the auction with just 21 documented miles on the odometer. Further, it was not joy ridden by me or anyone else here. This too is an incredible fabrication. I own 3 dealerships, sports cars, trucks, motorcycles and a small airplane. I don't get my thrills driving someone's special ordered car. We even stored it indoors for the entire time it was here. He has also claimed that I took it home. Quite untrue as I live 19 miles from my dealership. A round trip to my home is 38 miles plus the approx 17 miles the car had when new off the car carrier. Yet the car was sold at auction with just 21 total documented miles.  



It seems quite apparent that Mr. Stephens could not come up with the funds to complete these fantasy purchases. He would not take out an auto loan. None of the pricing had changed. He simply failed to take delivery and has shamelessly presented himself as a victim while hunting for a way to cancel his agreement and stick us with huge losses. After reviewing our clear and compelling documents, his attorney recently responded they are not pursuing any actions against us and will no longer represent Mr. Stephens with this dispute. We have rock solid documentation to support our case. In light of his viscous personal attacks and false allegations we have decided to proceed with the strongest legal actions against him. Further, I and my dealership companies, Sun Auto Group, have been in business since 1994 with an excellent reputation on L.I. Likewise with General Motors, BBB, consumer affairs and others which are easily researched on the web and through public records.



Patrick R. Cassino: Sun Auto Group: Owner-President: patrick@ sunautogroup.com 

Respond to this report!
What's this?

#1 REBUTTAL Owner of company

Incredible slander & Distortion by J. Stephens!

AUTHOR: PATRICK@SUNAUTOGROUP.COM - (United States of America)

POSTED: Monday, July 11, 2011

I am Patrick R. Cassino,  the owner of Sun Auto Group. This nameless complainant, Mr. Johnny K. Stephens, Holbrook, NY has offered a grossly distorted story, infused with fabrications and viscous personal attacks. My attorney, Stevan Labonte, Commack, NY is pursuing litigation against him for the losses we incurred from his contractual failures and will now add slander to the list.



The documents related to this dispute can be soon be viewed at www.SunDealerInfo.com In brief, these facts: I was present the entire August day that Mr Stephens signed the sales orders. There was no "upset customer yelling" in the showroom. This is a complete fabrication. Also, Mr. Stephens actually contracted for not one but two new vehicles totaling over $160,000 in August of 2010: a 2010 Cadillac Escalade and a special order loaded 2011 Corvette Z06 in orange with carbon fiber and ground effects package. The MSRP of this car was $98,895. We agreed to special order the car and sell it to him for $93,910 plus tax and tags less any potential rebates. We took a total deposit of $10,000 and because of the cost and risk involved we were extra careful with documents and signatures. Still, he ultimately failed to take delivery or pay for either vehicle. He signed sales agreements stating that these were cash transactions with no financing required. I spoke to him personally. He promised to pick up the Corvette within a few days after eventual arrival, which occurred Oct 2011. Again, these agreements and his signatures can be accessed at www.SunDealerInfo.com Three managers made over 20 attempts over many months to contact him and get him to honor the agreements he signed. Virtually all attempts were ignored. Phone calls went unanswered or unreturned as did all but one email. His voicemail box was typically full. He never returned my phone calls and never came to see me. 



We gave up hope on on the Escalade and eventually sold it to another party. We held onto the Corvette for approximately 7 months with the hopes of either getting him to pick up his new car or selling it to someone else. The market is not strong right now for $100,000 orange sport cars. In May of 2011, with the help of a wholesaler, I sent the car to a high end auction in PA to cut my losses, which eventually totaled well over $15,000 plus ongoing legal fees less his deposit of $10,000. We have the auction receipt with the mileage. He never directly contacted us to request his deposit back and we would not have offered it to him. We are in our legal rights to apply these funds against our losses. I welcome him to challenge us in court. In May, 2011 his attorney, Feldman, Kramer, Monaco of Hauppauge, NY sent us a letter demanding the funds mainly on the false claim that the new Corvette had 30 miles on it. This in itself, even if true, was an absurd reason to void the transaction. However, the car actually left for the auction with just 21 documented miles on the odometer. Further, it was not joy ridden by me or anyone else here. This too is an incredible fabrication. I own 3 dealerships, sports cars, trucks, motorcycles and a small airplane. I don't get my thrills driving someone's special ordered car. We even stored it indoors for the entire time it was here. He has also claimed that I took it home. Quite untrue as I live 19 miles from my dealership. A round trip to my home is 38 miles plus the approx 17 miles the car had when new off the car carrier. Yet the car was sold at auction with just 21 total documented miles.  



It seems quite apparent that Mr. Stephens could not come up with the funds to complete these fantasy purchases. He would not take out an auto loan. None of the pricing had changed. He simply failed to take delivery and has shamelessly presented himself as a victim while hunting for a way to cancel his agreement and stick us with huge losses. After reviewing our clear and compelling documents, his attorney recently responded they are not pursuing any actions against us and will no longer represent Mr. Stephens with this dispute. We have rock solid documentation to support our case. In light of his viscous personal attacks and false allegations we have decided to proceed with the strongest legal actions against him. Further, I and my dealership companies, Sun Auto Group, have been in business since 1994 with an excellent reputation on L.I. Likewise with General Motors, BBB, consumer affairs and others which are easily researched on the web and through public records.



Patrick R. Cassino: Sun Auto Group: Owner-President: patrick@ sunautogroup.com 

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now