Complaint Review: Sun Laboratories
Sun Laboratories Studio Beauty Supply Free Hawaii ticket offer is a rip off Chatsworth, California
so, as that was a lot cheaper than two airline tickets. Well, the catch is, when I received the travel certificate from a company in Carlsbad, CA (Holiday Travel of America), was that you also have to purchase a 7 nights minimum hotel
room (@ $165/night approx)+ Tax and a $10.00 processing fee, in order to receive the free airline tickets. NO WAY.
So, I called Sun Labs, spoke to Raymond and told him that I felt frauded and wanted to return the product and receive a credit. He said that I could return the product but I would have to pay a 25% restocking fee.
Again, I told him NO WAY. He was so rude, telling me, basically, tough luck and do what I had to do, but he would not renege on this policy. This is no way to handle a customer issue. You have the wrong person sitting at that desk!!!
So have filed a complaint with the CA Consumer Affairs Board and started the chargeback procedure with VISA and contacted the BBB,
This report was posted on Ripoff Report on 09/14/2011 03:54 PM and is a permanent record located here: http://www.ripoffreport.com/reports/sun-laboratories/chatsworth-california-91311/sun-laboratories-studio-beauty-supply-free-hawaii-ticket-offer-is-a-rip-off-chatsworth-ca-776816. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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