Complaint Review: Suncom Wireless - Berwyn Pennsylvania
- Suncom Wireless 1100 Cassatt Rd Berwyn, Pennsylvania U.S.A.
- Phone: 888-800-0252
- Web:
- Category: Cellular Phone Companies
Suncom Wireless We Don't Get It But You Get Bad Service Ripoff Berwyn Pennsylvania
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I have been a victim of the AT&T/Cingular/Suncom merger.
First let me say I have 4 cell lines, 2 with Verizon, now 2 with Suncom. I had been a At&t customer for years and very happy. Then lo and behold I was thrown to Suncom. This has to be the worst cell phone provider there is. First I spent a total of 2 1/2 hours on the phone over 3 days trying to get my phones set up. I feel like Harry should send me flowers after listening to him for so long. Then my text messaging was still messed up, 1 phone could not send, the other would not receive. I finally get that straightened out to find out the coverage is terrible! I can barely receive or make calls out of Charlotte.
In SC, you get forget it, even at Myrtle Beach SC. My phone is constantly out of area. I have found out through calling Suncom, that customer service is at best rude. I was told since I was so unhappy with service, they would credit me 20% off my bill BUT I had to agree to extend contract a extra year. Yes, they must think I am a idiot. When I asked "Patrice" why would I do that if the service was unacceptable to begin with, I was told.."well, we can't help you"...NO JOKE! I am going to complain to everyone I can find. I was not supposed to see any difference in quality of service but I have found Suncon very lacking in any type of service at all. WE HAVE BEEN SUCKERED!
Kim
charlotte, North Carolina
U.S.A.
This report was posted on Ripoff Report on 06/13/2005 06:16 AM and is a permanent record located here: https://www.ripoffreport.com/reports/suncom-wireless/berwyn-pennsylvania-19312/suncom-wireless-we-dont-get-it-but-you-get-bad-service-ripoff-berwyn-pennsylvania-145943. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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