Complaint Review: Sundance Vacations - Wilkes-Barre Pennsylvania
- Sundance Vacations 264 Highland Park Blvd Wilkes-Barre, Pennsylvania USA
- Phone: 800-220-9400
- Web: https://www.sundancevacations.com/
- Category: Travel Agencies
Sundance Vacations Tri-State Financial, Travel Advantage Network: All The Same Company - Refuse to Speak to Customers about their Concerns. unprofessional, pressure sales, misrepresented contracts, unaccredited lender, refuse to cancel memberships, refuse to provide refund, refuse to speak to customers Wilkes-Barre Pennsylvania
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Sundance Vacations, Tri-State Financial and Travel Advantage Network are all the same company!
I have tried countless times to speak to them about cancelling my membership and requested a refund but they keep refusing to speak to me. They insist on phone calls in order to pressure customers into refusing to cancel their memberships. I continue to ask to communicate via writing but claim I am the one refusing to speak to them. Written communication is still a form of communication in the safest and most reliable way.
Their contract states that I did not have a right to cancel my contract but the truth is I had a Right of Rescission the moment I signed that contract. Also they told me that there wouldnt be any hidden fees and the payment withdrawals would be consistent. However I found my withdrawals from my account being taken out sporadically.
They continue to harass me about making my payments to a lender that is not only unaccrdited but that they created themselves! They also have sent me a false letter stating that my "loan" was sent to a collector.
The internet is full of information on their false practices. I only want a membership cancellation and a full refund from them. That refund is not just my own money but it also belongs to my loved ones who helped me with the "payments" I owed them.
Please provide support not only for myself but for my family as well.
This report was posted on Ripoff Report on 12/10/2015 06:43 AM and is a permanent record located here: https://www.ripoffreport.com/reports/sundance-vacations/wilkes-barre-pennsylvania-18702/sundance-vacations-tri-state-financial-travel-advantage-network-all-the-same-company-1273263. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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