Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #855959

Complaint Review: sunstar pools - Internet

  • Submitted:
  • Updated:
  • Reported By: alicia — spring Texas United States of America
  • Author Confirmed What's this?
  • Why?
  • sunstar pools the woodlands tx 77380 Internet United States of America

sunstar pools Don painted our pool and a month later it was peeling, never replaced jets- we have a five year warrenty Internet

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

don is the owner of sunstar pools, he is the one that did the work and took a month longer than  the week we were quoted and also did a terrible job. we signed a contract for the pool to be painted and jets replaced with a five yr warrenty.
 The day they started the job Don had informed us he needs all the money up front, so we stupidly paid him. Then a couple days later told us he needed more money to fix a crack in the step, so we paid. They masked everything off with duck tape! He reassured us that it wouldn't mess anything up but after keeping it on for a month in the middle of summer resin was stuck on all of our tiles, which we were stuck removing. Within a month the paint bubbled up and is now chipping. They are the messiest people, we're stuck with blue paint all over the outside of the pool and on our gate from their feet and hands! 
 Also, replacement jets and chemicals were supposed  to be added to the pool when the the job was done but they never came back and we've been trying to get in touch with them for the past seven months and now the number is changed.
 I'm a first time home owner and really learned the hard way. It was a costly mistake! Don't ever trust a company the only puts down woodlands pkwy as their physical address and never pay all up front!
 

This report was posted on Ripoff Report on 03/19/2012 08:39 AM and is a permanent record located here: https://www.ripoffreport.com/reports/sunstar-pools/internet/sunstar-pools-don-painted-our-pool-and-a-month-later-it-was-peeling-never-replaced-jets-855959. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now