Complaint Review: Super Shuttle - Internet
- Super Shuttle Internet USA
- Phone: 800-258-3826
- Web: http://www.supershuttle.com/
- Category: Taxi & Limousine Services
Super Shuttle Blue-Van False advertisement, rude, DONT USE THEM! 3 HOUR WAIT AT THE AIRPORT AT MIDNIGHT! Internet
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The company tells you on their website:
"Please note that if you book a reservation from the airport, this does not mean a van will be waiting for you when you arrive. Due to security considerations, most airports do not allow us to have vans lined up at the curb.
However, we have vans waiting close by in a “holding lot” near the airport, just minutes away."
Minutes away? Try 3 hours away. When I called them from their "convenient" kiosk at the airport, they were rude, un-informative and I was actually hung up on by a guy that had a spanish accent.
We have used them three times and each time has been H**L.
To spend alittle extra money on a service that respects and values their customers is what we will be using from now on.
This report was posted on Ripoff Report on 07/24/2013 09:32 AM and is a permanent record located here: https://www.ripoffreport.com/reports/super-shuttle/internet/super-shuttle-blue-van-false-advertisement-rude-dont-use-them-3-hour-wait-at-the-airpo-1069646. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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