Report: #914486

Complaint Review: Surebridge Insurance

  • Submitted: Thu, July 19, 2012
  • Updated: Tue, September 18, 2012
  • Reported By: John — Iowa United States of America
  • Surebridge Insurance

    United States of America

Show customers why they should trust your business over your competitors...

This report is to inform and educate about the new company Chesapeake Insurance & Surebridge Insurance. This company is really not "new", it is just a reinvention of an older company called Mega Life & Health Insurance Company, which has most recently been calling themselves HealthMarkets and which is now calling themselves the very slick sounding Insphere Insurance Solutions, Inc.

This continual name changing trick should be a red flag to any savvy consumer. There are actually a dozen other names that could be used but the names listed above are the main ones. 
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This report was posted on Ripoff Report on 07/19/2012 01:14 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 General Comment

Surebridge paid my ex-husband

AUTHOR: Kellalillytoo - (USA)

My ex-husband got hurt at work.  He had several Surebridge policies and all of the policies paid in conjunction with each other,  He did not have one single issue.  They paid him the benefits that he was entitled to and it only took a week from the time that the claim was submitted.

He was thrilled.

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#2 Consumer Comment

Too much time on your hands

AUTHOR: Randy Barton - (United States of America)

Well it's obvious that you have too much time on your hands because you looked up some information that doesn't prove anything. I was never attesting to the character of the company or providing any biased information about the company. Just the facts.

If you would have looked at the facts you could see that my Insphere appointment began AFTER I posted that comment. Our company just signed on with them last week.

I know you thought you were on to something or had something to prove, but you didnt. The fact still remains that they are still all apart of the same organization and they will never try to hide the fact that they are. That would be like you getting mad at Lexus for not saying that they are a Toyota. What is Lexus trying to hide by using a different name? Oh no big bad Lexus must be out to screw people!

Nope. Just how it works. Different divisions have different names.

And the reason I had put consumer comment is because they didnt have an option that says "I work in the industry" - they only have "employee of company" as an option, which I wasn't.

So, again, please do not try to make me seem like I had a hidden agenda. Instead, all you have done is tarnished another name by posting my licensing credentials on ripoff report, even though I have never ripped anyone off, and was merely trying to clear up some confusion.

Thanks. You're the best.
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#3 Author of original report

Randy - a "consumer" is not the same as an agent!

AUTHOR: John - (United States of America)

Gee Randy (or Randall)  it sure is funny that you would support this company as a "consumer" when you're actually an AGENT for this very company! My advice to you is run far away before you're in debt to this company and facing lawsuits from unhappy clients...look up Tony Stuart if you don't believe me as he specifically targets ex-MEGA/Healthmarkets/UGA/Cornerstone/NASE/AFS agents with lawsuits!  

Furthermore remember that insurance licenses in California are public information, so don't try to pass yourself off as a consumer.

License#: 0H40205
Resident Insurance Producer
License type: Accident and Health
Status: Active
Status Date: 04/20/2011
Expiration Date: 04/30/2013

Business Address: ZOOM HEALTH, INC., 1 CITY BLVD W STE 1700 ORANGE, CA 92868-3621Company Appointments
This licensee is authorized to transact on behalf of the following:
CHESAPEAKE LIFE INSURANCE COMPANY (THE) For: Accident and HealthEffective: 04/16/2012

CONNECTICUT GENERAL LIFE INSURANCE COMPANY For: Accident and HealthEffective: 04/09/2012

MARKEL INSURANCE COMPANY For: Accident and HealthEffective: 04/03/2012

HUMANADENTAL INSURANCE COMPANY For: Accident and Health Effective: 09/13/2012

GOLDEN RULE INSURANCE COMPANY For: Accident and HealthEffective: 11/15/2011

Agencies or Organizations

This licensee is authorized to transact on behalf of the following:INSPHERE INSURANCE SOLUTIONS, INC. For: Accident and HealthEffective: 09/04/2012

ZOOM HEALTH, INC.For: Accident and HealthEffective: 07/28/2011
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#4 Consumer Comment

I don't understand

AUTHOR: Randy Barton - (United States of America)

If you have concerns about SureBride, albeit invalid concerns, over the names of the company, why did you post on ripoff report about it? Why tarnish the reputation of a company because you were confused about names? Did they ever rip  you off? Probably not, I'm assuming. And as the previous poster said, Mega, SureBridge, Chesapeake, Insphere, are all under HealthMarkets, which is the parent company.

Do a little more research before you go out and bash a company publically which can ultimately have a huge impact on their reputation. 
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#5 Author of original report


AUTHOR: John - (United States of America)

Thanks for responding, as this will really help with ranking in search results.

Take a look at the following:

If Healthmarkets is a holding company, why is it listed as an insurance company?
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#6 Consumer Comment

Subsidiary Companies > Not all the same company

AUTHOR: Annie - (United States of America)

Dear John from Iowa,

If you intend to inform and educate perhaps you should get your facts straight first.  HealthMarkets Inc. is a parent company for a number of subsidiaries including Chesapeake, Mega and Insphere. It's not just one company going by different names but one company that owns a number of other companies that, of course, have different names for their companies.

Hopefully the savvy consumer will take their information from a more credible source than an anonymous  poster they can check out the Oklahoma Insurance Commissioners press release on July 3, 2012 to find out why he said that HealthMarkets is a big win for consumers.
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