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Report: #123219

Complaint Review: Survey Platinum - Palatine Illinois

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  • Reported By: New York New York
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  • Survey Platinum 853 N. Quentin Rd, Suite 207 Palatine, Illinois U.S.A.

Survey Platinum 3 months of grief and the runaround from them and finally a resolution Palatine Illinois

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I wish I had come across the ripoffreport website before I ever signed up with Survey-Platinum in July 2004.

After several lengthy, polite e-mails to them, two refund requests via paypal, and an inordinate amount of patience, I finally got a refund thanks to squaretrade.com.

Square Trade is an online mediator. After reading about their service in a newspaper article, I filed a case on their website on Dec. 14, 2004. They forwarded my complaint to support@survey-platinum.com (unfortunately, whoever responds from this email is not very consistent with replies and has the innate ability to drive one's blood pressure up). On the same day, I got a refund in my paypal account.

I recommend using www.squaretrade.com. I wish you the best of luck in getting your refund back.

Marie
New York, New York
U.S.A.

This report was posted on Ripoff Report on 12/16/2004 02:43 PM and is a permanent record located here: https://www.ripoffreport.com/reports/survey-platinum/palatine-illinois-60067/survey-platinum-3-months-of-grief-and-the-runaround-from-them-and-finally-a-resolution-pal-123219. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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