Complaint Review: Susan Heldstab Edina Realty - Chaska Minnesota
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- Author Confirmed
- Susan Heldstab Edina Realty Chaska, Minnesota U.S.A.
- Phone: 612-380-2466
- Web:
- Category: Real Estate Services
Susan Heldstab Edina Realty Lied and used scare tactics to force me to use her affiliates who costed me way more than I should have paid. She was very bossy and just plain rude and unproffesional Chaska Minnesota
*REBUTTAL Individual responds: I HAVE NEVER IN 14 YEARS OF BEING A FULL TIME PROFESSIONAL REALTOR HAD A CLIENT NAMED MARCUS PETERSON.
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Please avoiding using Sue Heldstab of Edina Realty. She is a very dishonest realtor who uses scare tactics to get you to do what she wants. She looks out for the interest of her pocket book and not the actual client. She swore that if I didn't use her title company and do things the way she wanted that all hell woud break loose. Man I hate contracts....she would be gone in a second. Terrible representation.....She sure loves dual agency and didn't even cut me a break on price. AVOID USING SUE HELDSTAB who professionalism and business ethics really need to be questioned and looked at.
Marcuspeterson2009
Minneapolis, Minnesota
U.S.A.
This report was posted on Ripoff Report on 06/24/2009 07:40 PM and is a permanent record located here: https://www.ripoffreport.com/reports/susan-heldstab-edina-realty/chaska-minnesota/susan-heldstab-edina-realty-lied-and-used-scare-tactics-to-force-me-to-use-her-affiliates-464724. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Individual responds
I HAVE NEVER IN 14 YEARS OF BEING A FULL TIME PROFESSIONAL REALTOR HAD A CLIENT NAMED MARCUS PETERSON.
AUTHOR: Sue Heldstab - (U.S.A.)
SUBMITTED: Thursday, June 25, 2009
1. I have never in 14 years of being a full time professional Realtor had a client named Marcus Peterson.
2. 14 years and a business that is thriving due to repeat and referred clients come only to those who serve the best interests of their clients. I pride myself in having each and every one of my clients read and understand each disclosure that by law, I must have signed prior to a professional working relationship.
3. What my clients know is that they have the choice of a Title Company, Mortgage Services, Inspection Company and Home Owners Insurance Company.
4. What all professional real estate agents, loan officers and closers know is that there is no financial gain to a Realtor when a client chooses any certain title company or lender. That would be a RESPA violation which carries fines, penalties and possible loss of license. That practice would be detrimental to my clients thus my career and is against all of my ethics. According to Minnesota State Statutes, all buyers have the right to choose their own title company.
5. Dual Agency comes into play when both the Seller and Buyer are represented by the same broker and that is disclosed to a Seller/Buyer on the Agency Relationships in Real Estate Transactions form. ALL of my clients have read, discussed and signed this disclosure when we meet and decide that they wish to work with me.
6. Lastly, I do not understand the break in price reference. Dual Agency has nothing to do with compensation. Compensation is agreed upon by the Agent and Client on the Listing Agreement for a seller and the Right to Represent form for a buyer. You cannot represent a client unless they are under contract.
7. Whoever Marcus Peterson maybe, as I said, I do not know this person. I sincerely believe you have been given erroneous information because I have enjoyed and worked very hard for each and every one of my clients. Their best interests are always at the forefront.
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