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Report: #1120099

Complaint Review: swapalease - Internet

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  • Reported By: dogmop — Ludlow Massachusetts
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  • swapalease Internet USA

swapalease Swap-a-lease Doesn't do what they say Internet

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This company, well, don't waste your money.  I mean, all it does is advertise that you have a leased car that you want to get out of.  It doesn't promote its site very well, for one.  Also they are supposed to notify you via email when someone has an interest in your vehicle.  Well, sometimes they do and sometimes they don't.  So when I complained about five missed opportunities, they told me it's my responsibility to log on to see if I have interested parties.  That was NEVER told to me so I lost some good leads.  They do claim to help you with the process, but not true.  It's between you and your lease company to get the transfer going.

I mean, if I have to constantly log in to see if someone is interested in my car, if I have to do all the work with my lease company, then what are they supposed to do with the money that I paid them?  And the prices are high but then they act they like they're giving you a discount which is BS.

I really don't think the service is worth it, especially when they don't promote the website and they can't even get it right and notify you when someone is interested in your vehicle.  I wouldn't have even written a complaint if they at least did what they promised and notified me when I had an interested party.  The closest that I came to getting out of my lease was a guy that found me on Craigslist, because I promote myself on there.  The only reason he didn't take it was because of his wife.  I would love a refund but I won't bother trying.  I actually had an email fight back and forth with the salesperson who sold me the ad.  Just another mark against them, you don't argue with your clients, which basically was over the fact that I didn't get notified of leads and possibly lost out on getting out of my lease. 

Please DON'T waste your money.  Try Craigslist first.

 

 

This report was posted on Ripoff Report on 02/01/2014 11:16 AM and is a permanent record located here: https://www.ripoffreport.com/reports/swapalease/internet/swapalease-swap-a-lease-doesnt-do-what-they-say-internet-1120099. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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