Complaint Review: sweepstakes clearing house - Dallas Texas
- sweepstakes clearing house 1520 Round Table Dr. Dallas, Texas USA
- Phone: 2149157100
- Web: www.sweepstakesclearinghouse.com
- Category: Bait-and-Switch
sweepstakes clearing house way to block returns Dallas Texas
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I purchased a memory form mattress from Sweepstakes Clearning House. When the mattress was received, I had to wait about a week to get someone to remove it from the box and place it on the bed. I am 72 years old and have muscle weakness, polymyositis, and 7 bad disk in my back.
When I got in the bed the mattress sank down in the middle and all around the side were so high I could not get over the sises and get out of bed. With my musccles weak I could not push myself up to get out of bed. One day it was so hard I wanted to call 911 for help but after a 15 minute struggle and rest bvefore I could get out of bed.
I called SSCH customer service and informed them I wanded to return the mattress and purchase something else with the refund. They said the shipping would be on me. I felt no problem.
I called UPS. they cost $800.00. I called Fed Ex, they cost 1200.00. SSCH siad try DHL, they do not ship with-in USA. USPS I could not get to answer the phone.
I again called SSCH and asked how much did it cost to ship to me. They said $35.00. I asked if it cost $35.00 to ship to me why $800.00 to return ship. I was told they have no control over what UPS charged.
The mattress only cost me $324.95 in all. I asked if they could ship me a mailing lable and I pay them the $35.00. I was told no.
I feel it is a rip off. they put me in a situation to where I could not return the item. why pay $800.00 so they could send me back, $ 289.95. Now i'm stuck with a mattress I can not use and a lose of $324.95.
what recourse do I have?
This report was posted on Ripoff Report on 03/13/2014 10:27 AM and is a permanent record located here: https://www.ripoffreport.com/reports/sweepstakes-clearing-house/dallas-texas-75247/sweepstakes-clearing-house-way-to-block-returns-dallas-texas-1130443. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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