Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #537821

Complaint Review: swivel sweeper - ontel corp. - Internet

  • Submitted:
  • Updated:
  • Reported By: LHQ — Stockton California United States of America
  • Author Not Confirmed What's this?
  • Why?
  • swivel sweeper - ontel corp. 21 Law Drive, Fairfield, New Jersey 07004 Internet United States of America

swivel sweeper - ontel corp. Swivel Sweeper Buy one get one free was misrepresentation Internet

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

The add on TV and on their web site was "Buy one, get one free just pay additional p&h."  The costof the first unit was $39.98.  The p&h for the two units was $32.97.  The items were shipped via USPS southern California to Central Calif. I returned the items via USPS and the Priority Mail cost was $10.78.  Obviously the company is covering the cost of the "free" second unit in their p&h.


The mini sweepers (manual operation) are a beyond JOKE!  The unit is advertised as great for picking up pet hair from furniture. It did not pick up one hair!  Masking tape rollers are far superior to this product.


The Swivel Sweeper does not have wheels.  It glides across the floor on four plastic sliders.  I ordered the replacement sliders offered at two sets (8 pieces total) for $7.99.  Even considering the pieces of plastic had to be custom made, the charge is outrageous for what you receive. $1.99 would have more than covered the cost.


The sweeper itself lacked power and the receptacle tray is very small compared to other sweepers.  The battery charger is separate from the unit so you cannot keep the battery installed while charging.


On the plus side, the clear plastic cover can be unlocked and removed.  This makes cleaning of the rollers much easier than other sweeper brands.


After I receive the credit for returning the units, I will have thrown away $43.75 p&h for an item I can now purchase at local stores(Bed, Bath & Beyond; Walgreens, As Seen on TV Store) where I would pay no p&h and return would also be free.  Someday I'll learn not to fall for these "As Seen on TV" specials! Moral of the story...wait until the item can be purchased locally or do without it!


 

This report was posted on Ripoff Report on 12/11/2009 11:54 AM and is a permanent record located here: https://www.ripoffreport.com/reports/swivel-sweeper-ontel-corp/internet/swivel-sweeper-ontel-corp-swivel-sweeper-buy-one-get-one-free-was-misrepresentation-int-537821. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now