Complaint Review: SynapseConnect Inc. - Stamford Connecticut
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- Author Confirmed
- SynapseConnect Inc. 225 High Ridge Road Stamford, Connecticut U.S.A.
- Phone: 203-595-8255
- Web:
- Category: Bait-and-Switch
SynapseConnect Inc. SynapseConnect refuses to cancel magazines Stamford Connecticut
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This company sent me 3 (free) magazine subscriptions for a processing fee of 2.00 each. After one year, they sent renewal cards with a phone number to cancel if I didn't want to continue, otherwise the credit card (used for the processing fee) would be charged for each magazine for another full year (at full price.)
I called immediately and cancelled each magazine, well ahead of the deadline. This was through an automated system, which DOES not allow you to speak to a human.
My credit card is now being charged for the new subscriptions, and their automated system will only let me cancel partially. I don't trust this, because I already cancelled before, and it didn't work. I have yet to receive any refund.
Teresa
Fernandina Beach, Florida
U.S.A.
This report was posted on Ripoff Report on 01/22/2008 03:28 PM and is a permanent record located here: https://www.ripoffreport.com/reports/synapseconnect-inc/stamford-connecticut-06905/synapseconnect-inc-synapseconnect-refuses-to-cancel-magazines-stamford-connecticut-302400. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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