Synergy Law LLC Help with loan modification with CITIMortgage, took $1,100 retainer and $750/mo. only called when money was due! Manassas Virginia

I have been fighting CITIMortgage for 2 years, saw Synergy Law ad in our local phone book, called and got the line of how they will do everything possible to help, gave them ALL the information and nothing.  Called CITIMortgage, no records of any exchange of info to help this loan modification application. 

They would call the day before payment was due to make sure the money was there and then nothing till the following month.  They have taken $3,600 from me alone.  I find it unconscionable that firms like these are allowed to abuse and steal from people just looking for some help and trying to keep their homes.