Report: #414528

Complaint Review: Syntax Brillian - Tempe Arizona

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Ripoff Report is Xcentric Ventures

Submitted: Wed, January 21, 2009
Updated: Wed, January 21, 2009
Reported By: — tahoe city California

Author Confirmed

Why?

Syntax Brillian 1600 N. Desert Drive Tempe, Arizona U.S.A.

Phone: 909-859.8400
Web:
Category: Television Parts & Services

Syntax Brillian no reply from company concerning warrenty repair after monthly attempts for 6 months Tempe Arizona

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We bought our Olevia 232-T11 from Target in August of 07. In July of 08 the TV turned itself off and never turned on again. We tried contacting Syntax Brillian to get the TV fixed we went to their online form and filed for an RMA and never receive a reply, we waited a week and tried again, no reply, after the third week i found the number for corporate headquarters and their repair facility in Freemont CA.

It has been 6 months since the TV died and still not a word from Olevia (Syntax Brillian) I have written a letter to Target (who could not get through to Syntax Brillian either) requesting they no longer sell any device under the syntax brillian family of products as they (Syntax Brillian) do not care about their customers, products or reputation.

Damon
tahoe city, California
U.S.A.

This report was posted on Ripoff Report on 01/21/2009 02:57 PM and is a permanent record located here: https://www.ripoffreport.com/reports/syntax-brillian/tempe-arizona-85281/syntax-brillian-no-reply-from-company-concerning-warrenty-repair-after-monthly-attempts-fo-414528. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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