Report: #1189273

Complaint Review: T-MOBILE US, INC. - bellevue Washington

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Submitted: Sun, November 16, 2014
Updated: Sun, November 16, 2014
Reported By: Rob — Indiana

Author Confirmed

Why?

T-MOBILE US, INC. 12920 SE 38th St. bellevue, Washington USA

Phone: 800-318-9270
Web: T-Mobile.com
Category: Cellular Phone Companies

T-MOBILE US, INC. T-MOBILE INTERNETJOHN J. LEGERE, CEO CROOKS STOLE $30 FOR INTERNET SERVICE bellevue Washington

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On Sunday, November 16th, 2014, I attempted to refill my mobile internet service with T-mobile broadband refill card. The customer service representative (from the Philippines) told me that I could not do this as the service was 'down' again for the one millionth time.

I used their so-called voice message sytem to refill the card. And now that they are 'no longer down' it seems that the pin number is no longer valid and I have been robbed of $30 by T-mobile.

Nice way to treat a regular phone and internet customer t-mobile.!!!!! I will be finding other phone services in my area and also satelite internet.

Why should I have to be bothered by this and also be robbed of my money?????

This report was posted on Ripoff Report on 11/16/2014 12:32 PM and is a permanent record located here: https://www.ripoffreport.com/reports/t-mobile-us-inc/bellevue-washington-98006/t-mobile-us-inc-t-mobile-internetjohn-j-legere-ceo-crooks-stole-30-for-internet-serv-1189273. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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