• Report: #463746
Complaint Review:


  • Submitted: Mon, June 22, 2009
  • Updated: Mon, June 22, 2009

  • Reported By:Sunrise Florida
PO Box 650757 Dallas,, Texas U.S.A.

T-NETIX Only Provider need Competition for better Customer Service Dallas, Texas

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

I have been with this company over FIVE years. I generally did my business with them on-line.

Recently I was informed by customer service that beacuse I live in the state of FLORIDA I can NO LONGER use my credit or debit card. The fee for debit/credit cards was $6.95.

They will ONLY allow personal checks.

I asked why they stated that have had too many fraudulent complaints with Florida so they have decided to punish the entire state.

Again I have been doing business with them over five years, why am I being punished because I live in Florida.

I do not like personal checks I prefer money orders. Its easier to pay a money order fee than a NSF fee if I balance incorrectly.

I mailed this company a postal money order it took ten days to clear. I asked why their customer service respresentative stated they did not care whom the money order was from. Unbelievable.

Today I paid Western Union to add funds to my prepaid account at a fee of $10.95, the representative stated it would take 24 hours to post.

I have sent money to California and it arrived in 15 minutes. What are they investing/earning interest on my money which is why it takes them so long?

I have purchased items all over the world through E-Bay and have not come across a personal check policy yet. To my understanding they are the ONLY company that has this rule.

This company needs competition. Their customer service is horrendous.

AT&T was broken up, the USPS has competition, why doesn't T-NETIX.

I guarantte you many customers including myself would leave to a more professional experience.

I despise doing business with them.

Why are they allowed to be a MONOPOLY in the USA?


Sunrise, Florida

This report was posted on Ripoff Report on 06/22/2009 01:28 PM and is a permanent record located here: http://www.ripoffreport.com/reports/t-netix/dallas-texas-75265-0757/t-netix-only-provider-need-competition-for-better-customer-service-dallas-texas-463746. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on T-NETIX

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?