Report: #1020096

Complaint Review: TapOutXT

  • Submitted: Mon, February 25, 2013
  • Updated: Mon, February 25, 2013
  • Reported By: Nlj65 — GREENSBORO North Carolina U.S.A.
  • TapOutXT

    United States of America

TapOutXT TapOutXT - BAD CUSTOMER SERVICE - Questionable Billing Procedures Internet

Show customers why they should trust your business over your competitors...

When I first purchased TapoutXT I was extremely excited. But, just recently, I received a collection letter saying that I owed money. Tapout never directly contacted me. They just handed a bill straight over to this agency. I called Tapout and found out that I had an additional payment that I didn't realize I didn't pay. I was hoping to pay though Tapout and then make an additional purchase of gloves, vitamins and a pad.

The customer service rep was rude as he huffed and sighed on the phone about paying what I owed through the collection agency. It was evident that he just wanted me off the phone. 

I've paid the bill through the agency. But, I won't be buying any additional products through Tapout. Their customer service leaves plenty to be desired in providing satisfaction to it's customers.

After experiencing excellent customer service from Beachbody several times in the past, I guess I expected too much from Tapout. I'm highly disappointed and will probably sell my DVD's and continue to work with Beachbody products.

Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 02/25/2013 03:30 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.