Report: #1078422

Complaint Review: Task Force

  • Submitted: Fri, August 23, 2013
  • Updated: Fri, August 23, 2013
  • Reported By: Cadman — Alabama
  • Task Force
    Donway West, Suite 855
    Toronto, Ontario

Task Force Active Products Inc Incompetent ignorant enginerring or purposely designed to malfunction Toronto Ontario Canada

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My elderly next door neighbor bought the TASK FORCE - Electric Pressure Washer - over a year ago (Approx). Model TF1600    S/N  0908071329M    Task Force service phone # off label   1-866-788-5598 The pressure washer worked 3 or 4 times without any problems - then - it stopped working.

I took the back cover off the washer to see what was wrong.  What I found was either Totally Incompetent Engneering -  OR - Deliberately Designed To FAIL.  You are wondering what I found. When the wand handle is released - the pressure plunger (spring-loaded) compresses the spring and in turn depresses a lever switch to cut off the power to the pump to avoid damage to the unit.  This part of the design is okay.  The incompetent part of the design is that the neddle plunger is made of Brass. 

Was the plunger made of brass to cut down on rust build-up?  If so, it is a lame excuse. [continued below]....

.....  Any engineer knows that a small diameter brass plunger will bend after only a few times of use. That is why I think it is possible the engineers deliberately made it from brass. If the engineers were competent and intended to design QUALITY products they would have made the plunger from Stainless Steel.  Oh no, they couldn't do that - because their greedy fingers couldn't let loose of just a few more pennies to make it from stainless steel.  Quality gives way to greed or incompetence - take your choice.

just like many manfacturing industries - my question is - are the engineers woefully incompetent - OR - are they  engineers of deliberate malfunctioning parts "EXPERTS"?    GO FIGURE!

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