• Report: #976731
Complaint Review:

taste of Asian

  • Submitted: Sat, December 01, 2012
  • Updated: Sat, December 01, 2012

  • Reported By: dining out often! — gainesville Virginia United States of America
taste of Asian
7921 Heritage Village Plaza gainesville, Virginia United States of America

taste of Asian undocumeted add on charges- mandatory 20% gratuity on dining service gainesville, Virginia

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upon finishing dining, and waiting a ridiculous long time for the table to be cleared, the check was presented with a 20% Gratuity charge for a party of 4 (2 adults, 2 children), the manager insisted it was their right, although she was unable to show where it was listed in the menu. The service was terrible and worthy of 10% tops. only a threat to call the police on site caused her to remove the charge. very ugly situation. There is no justification to add a 20% gratuity charge for a table of 4 without it being listed in the menu of charges, or without any other posted notice in the premises.Since it is located across the street from a senior center one can only make an assumption about the predatory charges and the target group who would pay without challenge.  

This report was posted on Ripoff Report on 12/01/2012 06:20 PM and is a permanent record located here: http://www.ripoffreport.com/reports/taste-of-asian/gainesville-virginia-20155/taste-of-asian-undocumeted-add-on-charges-mandatory-20-gratuity-on-dining-service-gaine-976731. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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