Report: #444441

Complaint Review: Tax Software Store

  • Submitted: Fri, April 17, 2009
  • Updated: Fri, January 14, 2011
  • Reported By: Red Oak Texas
  • Tax Software Store
    8412 Nairn Dr
    Austin, Texas

Tax Software Store Deceptative Trade, shows one New & unsed product, ships open used, different name. Austin Texas

*Author of original report: New Tax Year

Show customers why they should trust your business over your competitors...

Tax Software Store, Austin, Tx deceptively shows TurboTax Home & Business program on their website, deceptively prints out a picture of the same product on the invoice, then shipped an entirely different product that states on the label, Personal Federal Return only. He also sent 2 programs that were in plain white envelopes unsealed and without the box but states on the order, New, Unused. Owner refused to refund even though the website states it does refund money until reported to PayPal, then he sent an email to mail it back and he will refund, then states he will not refund on a used product. His email states do not mail back (sic) will not refund any money. Very Deceptive Business, DO NOT BUY from them. Despite sending him a picture of the disc showing it is Personal Federal only, he changes his story over and over. Last story, "Manufacture put Wong Wable on Disc" A real Crook!

Oh what a tangled web we weave, When first we practice to deceive
Sir Walter Scott

Red Oak, Texas
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This report was posted on Ripoff Report on 04/17/2009 10:47 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

New Tax Year

AUTHOR: Glw511 - (USA)

Once again, tax time is here again. Uncle Sam is going to shove it to you,

don't let this do it also!

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