• Report: #1007386
Complaint Review:


  • Submitted: Fri, February 01, 2013
  • Updated: Fri, February 01, 2013

  • Reported By: CarolAnn — Seattle Washington United States of America
Internet United States of America

Taxexact TRX Software Faulty Program - No Customer Service! Internet

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The TaxExact software does not work, the customer service is poor to respond (if they answer the phone at all!).  The program has uninstalled itself four times with a loss of all entered data.  The customer service line clicks in and out as you sit on hold forever, with no answer.  Emails go unresponded to.  The program itself is flawed, from links not connecting and numbers not carrying forward, to spelling errors! 

Do not purchase this program.  The headache of changing is much worse than paying for another more-expensive but dependable program.

This report was posted on Ripoff Report on 02/01/2013 01:20 PM and is a permanent record located here: http://www.ripoffreport.com/reports/taxexact/internet/taxexact-trx-software-faulty-program-no-customer-service-internet-1007386. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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