Report: #640258

Complaint Review: Taylor Mortgage Lawyers

  • Submitted: Mon, September 13, 2010
  • Updated: Tue, September 25, 2012
  • Reported By: Fightingback76 — United States of America
  • Taylor Mortgage Lawyers
    1010 Wilshire Blvd., Suite 811
    Los ANgeles, California
    United States of America

Show customers why they should trust your business over your competitors...

Watch out for this company they are complete bottom feeders not caring about anyone else but their pocket. They took my Money up front when it is 100% agents the law. They never answer their telephone calls; they give you the run around every time with emails and putting fake customer service people on the phone. This company is a complete scam I feel bad if anyone else gets taken advantage of by these people. We lost our home and cant not buy again for 5-7 years because of these people since we trusted them we wanted to short sale and they kept dragging us along. My kid is supposed to go to college next year and I have to explain why we wont be able to help.
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This report was posted on Ripoff Report on 09/13/2010 05:47 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Different Experience

AUTHOR: Concerned Citizen - (United States of America)

I am so very sorry you are having difficulties with this firm.  I was a client several years ago and the staff was completely kind and willing to help.  They finished my case in three weeks.  Prior to their assistance I was getting the run around from my mortgage company for nearly two years.  Just as an aside, the staff is helping me with another matter because they still consider me a client.  Again, I am so sorry you are having a completely opposite experience.  Best of luck.
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#2 Consumer Comment

this lawyer has a case pending with state bar

AUTHOR: anonymous - (USA)

Please check out and type in the lawyer's name.  This particular lawyer has a case pending with the state bar filed 05/2011. 
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#3 REBUTTAL Owner of company


AUTHOR: Taylor Mortgage Lawyers - (United States of America)

Taylor Mortgage Lawyers is a full-service law firm and our Attorneys practice throughout the State of California.  Taylor Mortgage Lawyers represents both residential and investment borrowers who wish to pursue claims against mortgage lenders and servicers.  The firm employs litigation and negotiation in an effort to keep borrowers in their homes and to ensure that investment properties cash-flow.

We handle each matter with care and were alarmed to learn of the allegations made against the firm two days ago.  Although the person who has made this allegation has not identified any facts of the case or any of the details of their dealings with the Attorneys and staff of Taylor Mortgage Lawyers, we rebut these claims in totality.

The following information should be evaluated by anyone who is tempted to believe the negative claims against Taylor Mortgage Lawyers:

1.  Matt Marich is named in the subject line of the complaint, but he is not an Attorney here.  Mr. Marich is a new employee (since June 2010) of the firm who works as a bookkeeper.  His work on behalf of the firm rarely, if ever, involves clients.

2.  Taylor Mortgage Lawyers represents borrowers, not banks or mortgage servicers.  As such, we are dedicated to keeping our clients in their homes and helping them obtain solutions with their creditors.  We are not and have never been bottom feeders as we maintain an "A" rating with the Better Business Bureau.

We do care and our credentials support that.

3.  Taylor Mortgage Lawyers DOES NOT take money from ANYONE without first providing legal services including, but not limited to: Providing a Customized Financial Analysis, Counsel & Advice concerning debt ratios and potential claims arising from third-party creditors, Preparation of Qualified Written Requests directed to lender/servicer in connection with a client's case, Filing a Civil Action on behalf of a client, and Proving Counsel & Advice concerning the feasibility of mortgage work-outs, short sale, and deed in lieu of foreclosure.

4.  Taylor Mortgage Lawyers does not employ ANY "customer service people".  At this time there are four Lawyers and thirteen non-Lawyer staff members/contractors here.  Generally, the turn-around time for a call-back or e-mail reply is 24 business hours.  Also, in general, we answer all calls between 8 a.m. and 6 p.m., Monday through Friday, in real time.

5.  Taylor Mortgage Lawyers has no record of an active client who engaged the firm for short-sale and whose home was sold.

6.  It is the policy of Taylor Mortgage Lawyers to assist those seeking short sale, to list the subject property with a licensed Realtor immediately.  Once a bona fide offer is made, we require that offer and supporting documentation to be provided to the firm.  Without delay, this information is presented to the lender/servicer and a request is made for sale dates, if any, to be postponed.

We request that any further inquires be directed to us at:

1010 Wilshire Boulevard, Suite 811
Los Angeles, California 90017

(888) 702 3888 phone

(310) 593-2448 fax

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