• Report: #1074411
Complaint Review:


  • Submitted: Fri, August 09, 2013
  • Updated: Fri, August 09, 2013

  • Reported By: Team? Ha! — Clear Lake Iowa
One TeamQuest Way Clear Lake, Iowa USA

TeamQuest What you read here is true Clear Lake Iowa

*UPDATE EX-employee responds: More Inside Information - Its all true - BUT WORSE!

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I would agree 100 percent with what has been written here.  Except for the fact that the CFO is on the level.  If your Q1 results have to be revised, who's at fault?  I think the buck stops with the CFO.  Also the ESOP formulation is right out of the school of Bernie Madeoff.  Figuring that all out is next to impossible.  The relationship with the local bank and all involved seems a bit too cozy.  It's quite clear the career path for the CFO is to be CEO and nothing will stop him.  

Outside contractors had way too much influence.  There's no easy way to fix 2/3rds of the employees who are quite 'entitled.'  The longer they've been there, the more entitled they have become.  Also a lot of high school level politics get elevated up the chain.  

HR is of no help.  They basically carry out orders from the C level. 

If you work there, expect to be mobbed if you don't agree with the lemmings.  Sales is good at pointing fingers.  The EMEA team has their own agenda baisically doing what they want when they want and how they want. You will find that many of the employees have medical issues.  Hmmm wonder if that can be due to the toxic work environment.  If you work at TeamQuest, Google 'Toxic Work Environment' and see if the description fits. 

The answer to most problems is to hire more engineers.  That's what you get when you have a former engineer running the company.  

Technology wise, Teamquest waves to a parade that has passed them by.  But the long timers, the consultants who are on the dole, and the company ostriches are too afraid to pull their heads out of the sand to face the facts. 

This report was posted on Ripoff Report on 08/09/2013 08:08 AM and is a permanent record located here: http://www.ripoffreport.com/reports/teamquest/clear-lake-iowa-50428/teamquest-what-you-read-here-is-true-clear-lake-iowa-1074411. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE EX-employee responds

More Inside Information - Its all true - BUT WORSE!

AUTHOR: TQ insider - ()

It’s actually a little more diabolic than this.  Since you are clearly an insider and know about this company, I’ll tell you what happened.  The problem is the way Renee and her pet James booked the deal.  James was promoted last year in 2012 to lead the sales group, and failed miserably.  He couldn’t lead, couldn’t manage and commanded no respect. He was the most hated sales manager they had.  He was hated so much, I think the sales team was going push him off a boat in Clear Lake.   Any other sales manager would have been sent packing but rather than firing him, Renee had the brain-fart to demote him back to sales, and give him an amazing book of business and some plum accounts to “get him jump started.”   All that showed is nepotism and sent the message that when you fail, you get rewarded . 

No one in the sales group liked this, but he is Renee’s pet.  It’s weird.  They vacation together and do “couples” things with each other’s spouse.  They are always on the phone and texting each other like they’re in high school. In meetings they’re passing notes and IMing.  It’s all very strange.  You tell me what VP of sales, vacations with their failure-of-a-sales-manager?   And HR allowed this?  The leadership team allowed this?    Only at TeamQuest.

James landed a renewal in Q1.  I think it was Citibank.  As you know, if you land a 3 year/3 million dollar deal in software, you book it as $1 million in year one, $1 million in year two, $1 million in year three.  YOU DON’T book it as a $3 million dollar deal in year one.  This is what Enron would do.  This is SOP at every software and services company and follows GAP (general accounting principles.)  

Well James and Renee booked the renewal as $3 million in Q1, throwing the numbers off.  The CFO caught it, but only after Q1 had ended (I think the deal came in and was booked around March 30/31st) with no checks and balances on the booking, except ex post facto from the CFO.  So while I understand your comment that the “buck stops with the CFO” I think he did his job and caught it and made the fix.  Sales screwed this up.  Renee let it happen and let her former sales manager book a deal, the wrong way. 

James and (possibly) Renee should have been sacked over Citibank.  But for some reason, Renee won’t fire James, even after all his failures and cataclysmic ineptitude.  Jerred has no t**s to do anything, except have his boring meetings, let alone fire Renee.  I heard Renee hired an outsider to fix sales, but they were quickly let go.  I heard they were onto what was going on and wanted James fired, but that’s only a rumor.  Like most outsiders s/he was going to bring in their own team and replace about ½ of them, but I don’t think many liked that.   Outsiders come in, tell them what’s wrong and they don’t want to hear it.  I know there is some guy in England who is a sales consultant and trainer, but even with him telling them what’s wrong, and all the training, they still fail.  What’s that saying about making a silk purse out of a sow’s ear?

CFO is definitely vying to be CEO.  But who else is there?  They are cozy with the local bank and with McGladry, but its small town BS.  Don’t you remember on Little House on the Prairie, Olsen Mercantile and the Lumber yard WAS the whole town?  Same applies here.   Don’t you remember the big annual event is Jerred bringing in his steam engines to cook sweet corn?  They talk about it all year as their annual event.

Everything is else is correct.  The profit sharing is as clear as mud. I could never understand the calculations.   HR does nothing, many sick life-long people there.  An engineering company, hiring a bunch of engineers and the parade has passed these guys by.  The office is dead quite.  It’s like going into an office on a Saturday.  I know they are hurting. They have no job postings and everyone there sticks it out for the benefits and like the original poster said, there’s no other place to work in Clear Lake.  The area has such a bad drug/meth problem (go figure, I wanted to kill myself just getting off the Clear Lake exit, one can’t imagine living there and growing up there), people are just happy to have a job. 


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