TELeasy teleasy.com Misrepresentation of product on their web site and affiliated stores (Newegg, Ebay, Amazon, Walmart, etc.) Lewisville Texas

s-23599E3D71314DAF82FD488D65C31547@relay.walmart.com

This is what my account shows for the product I order through you on Walmart.com

Netgear 24 Ports Gigabit PoE+ Smart Managed Pro Switch with 4 SFP Ports (380W)

This link now points to a different reseller on Walmart's site.

Note the (380W) 380 watt power rating. The Netgear device which supplies this is the GS728TPPv2

Product Number

GS728TPPv2 Model Description

• 24-Port Gigabit PoE+ Smart Managed Pro Switch with 4 SFP Ports (GS728TPPv2)

Gigabit ports

• 24

SFP ports

• 4

Number of PoE ports

• 24

PoE+ (802.3at)

• 24

Total PoE Power budget (Watts)

• 380W

The devices which shipped are the GS728TPv2 which has only 190 watt power rating.

Product Number GS728TPv2

Model Description

• 24-Port Gigabit PoE+ Smart Managed Pro Switch with 4 SFP Ports (GS728TPv2)

Gigabit ports

• 24

SFP ports

• 4

Number of PoE ports

• 24

PoE+ (802.3at)

• 24

Total PoE Power budget (Watts)

• 190W
  
  

The company offered a refund but not to ship the product they represented for sale on their site.  That constitutes fraud, from where I sit. I have already billed and received payment from my customer for which these devices were ordered.  I cannot go back to my client and say I was ripped off by a fraudulent product listing from some vendor. I will have to eat this and my only recourse is to help others avoid ever using Teleasy.